Paladin 2021-A Release Guide
INTERNAL, Knowledge Base, New Features
This guide is currently internal-only and provides information about new features in the Paladin 2021-A release which is currently rolling out to stores. These features may already be in alpha/beta stores. This guide will be available to clients when the release is in...
This guide is currently internal-only and provides information about new features in the Paladin 2021-A release which is currently rolling out to stores. These features may already be in alpha/beta stores. This guide will be available to clients when the release is in...
New Admin Access level replaces Admin passwords
Features and Updates, New Features
This feature does not apply to stores that use TranSentry credit card processing. Admin passwords will still be required for those stores. Admin access will be granted via a new Admin Access permission setting in the Access Levels pane on the Employees tab in Paladin...
This feature does not apply to stores that use TranSentry credit card processing. Admin passwords will still be required for those stores. Admin access will be granted via a new Admin Access permission setting in the Access Levels pane on the Employees tab in Paladin...
Paladin 2020 Release Guide for Ace Stores
Ace Hardware, Knowledge Base, New Features
Our Paladin 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below. New Ace Features Ace EDI – Paladin now...
Our Paladin 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below. New Ace Features Ace EDI – Paladin now...
True Value Fall 2020 Virtual User Meeting
Features and Updates, New Features, Updates, Webinars
Join us for our Virtual User Meeting to discover how our intuitive technology is built for True Value. Our Chief Experience Officer Charles Owen demonstrates the powerful features and integrations in our Summer 2020 Release. They include enhancements to our True Value...
Join us for our Virtual User Meeting to discover how our intuitive technology is built for True Value. Our Chief Experience Officer Charles Owen demonstrates the powerful features and integrations in our Summer 2020 Release. They include enhancements to our True Value...
Signatures are no longer collected for EMV (chip) card purchases
New Features
Visa and Mastercard have removed the signature requirement for EMV (chip) credit card purchases. A signature no longer affects the arbitration process for disputed EMV transactions, regardless of the transaction amount. You can read more from Visa here. To support...
Visa and Mastercard have removed the signature requirement for EMV (chip) credit card purchases. A signature no longer affects the arbitration process for disputed EMV transactions, regardless of the transaction amount. You can read more from Visa here. To support...
Accounting report added for additional item fees
New Features
Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation. Currently, Paladin makes it easy to automatically include these fees at checkout by using an existing Paladin feature. However, as multiple...
Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation. Currently, Paladin makes it easy to automatically include these fees at checkout by using an existing Paladin feature. However, as multiple...
Ace Hardware: Get real-time remote stock on hand at your Ace Hardware RSC
New Features
Two new Paladin features provide real-time remote stock on hand (SOH) information for your Ace Hardware Retail Support Center (RSC). Get real-time RSC stock on hand for any inventory item The first feature uses the existing Stock Check or Transfer (multi-store)...
Two new Paladin features provide real-time remote stock on hand (SOH) information for your Ace Hardware Retail Support Center (RSC). Get real-time RSC stock on hand for any inventory item The first feature uses the existing Stock Check or Transfer (multi-store)...
Paladin 2020 Release Guide
New Features
Our 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below. Integrations We embrace using specialized...
Our 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below. Integrations We embrace using specialized...
True Value EDI enhancements
New Features
Paladin now supports these files for EDI processing: Fineline Updates – Updates True Value finelines (weekly). Long Descriptions – Adds True Value long product descriptions into the Description 3 field in Paladin (General tab > Item Information pane) for new and...
Paladin now supports these files for EDI processing: Fineline Updates – Updates True Value finelines (weekly). Long Descriptions – Adds True Value long product descriptions into the Description 3 field in Paladin (General tab > Item Information pane) for new and...
EMV: Scan credit cards to put them on-file
New Features
If you are an EMV-enabled store, you can now swipe credit cards to put them on-file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually-enter the card number, when you start the on-file process, in the Device...
If you are an EMV-enabled store, you can now swipe credit cards to put them on-file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually-enter the card number, when you start the on-file process, in the Device...
True Value: Build pricing plans automatically for the sales you choose
New Features
In Paladin, when you run True Value EDI and select the sales you want to participate in, Paladin will automatically create the pricing plan.
In Paladin, when you run True Value EDI and select the sales you want to participate in, Paladin will automatically create the pricing plan.
SpeedScript support for the Enhanced Prescription Drug Monitoring Program (ePDMP)
Features and Updates, New Features
This feature is only available for SpeedScript pharmacy integration. Wisconsin’s ePDMP (Enhanced Prescription Drug Monitoring Program) for Pharmacy now requires additional information about the person picking up a controlled substance prescription. To support...
This feature is only available for SpeedScript pharmacy integration. Wisconsin’s ePDMP (Enhanced Prescription Drug Monitoring Program) for Pharmacy now requires additional information about the person picking up a controlled substance prescription. To support...
View product images in Advanced Lookup
New Features
This feature requires database version 4.67 and is currently available for Ace and True Value EDI suppliers. When available, you can view a product image in the Advanced Lookup window. Images are added during EDI processing. When an image is available, a magnifying...
This feature requires database version 4.67 and is currently available for Ace and True Value EDI suppliers. When available, you can view a product image in the Advanced Lookup window. Images are added during EDI processing. When an image is available, a magnifying...
Ace Hotsheets and other EDI files will process automatically overnight
Features and Updates, New Features
Using a new Paladin integration with Ace Hardware, Paladin EDI will automatically update your inventory with the latest Ace Hotsheets and maintenance updates overnight. This new feature will significantly reduce EDI processing times for store owners and the bulk of...
Using a new Paladin integration with Ace Hardware, Paladin EDI will automatically update your inventory with the latest Ace Hotsheets and maintenance updates overnight. This new feature will significantly reduce EDI processing times for store owners and the bulk of...
Exclude special orders from earning rewards
New Features
This feature applies to Ace Rewards, Rich Rewards and Repeat Rewards. In a just few steps, you can automatically exclude special orders from earning rewards. Step 1: In Paladin, go to File > Setup > Class tab and create a new class for special orders. We suggest...
This feature applies to Ace Rewards, Rich Rewards and Repeat Rewards. In a just few steps, you can automatically exclude special orders from earning rewards. Step 1: In Paladin, go to File > Setup > Class tab and create a new class for special orders. We suggest...