Paladin 2021-A Release Guide

INTERNAL, Knowledge Base, New Features
This guide is currently internal-only and provides information about new features in the Paladin 2021-A release which is currently rolling out to stores. These features may already be in alpha/beta stores. This guide will be available to clients when the release is in...

Accounting report added for additional item fees

New Features
Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation.  Currently, Paladin makes it easy to automatically include these fees at checkout by using an existing Paladin feature. However, as multiple...

Paladin 2020 Release Guide

New Features
Our 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below. Integrations We embrace using specialized...

True Value EDI enhancements

New Features
Paladin now supports these files for EDI processing:   Fineline Updates – Updates True Value finelines (weekly). Long Descriptions – Adds True Value long product descriptions into the Description 3 field in Paladin (General tab > Item Information pane) for new and...

EMV: Scan credit cards to put them on-file

New Features
If you are an EMV-enabled store, you can now swipe credit cards to put them on-file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually-enter the card number, when you start the on-file process, in the Device...

View product images in Advanced Lookup

New Features
This feature requires database version 4.67 and is currently available for Ace and True Value EDI suppliers. When available, you can view a product image in the Advanced Lookup window. Images are added during EDI processing. When an image is available, a magnifying...

Exclude special orders from earning rewards

New Features
This feature applies to Ace Rewards, Rich Rewards and Repeat Rewards. In a just few steps, you can automatically exclude special orders from earning rewards. Step 1: In Paladin, go to File > Setup > Class tab and create a new class for special orders. We suggest...