Create a new purchase order for backordered items
New Features
You can create a new purchase order with the backordered items from an existing purchase order (PO) with the Revise PO feature in the PO module. This feature will simultaneously create a new PO for the backordered items while closing and cancelling the backorders on...
You can create a new purchase order with the backordered items from an existing purchase order (PO) with the Revise PO feature in the PO module. This feature will simultaneously create a new PO for the backordered items while closing and cancelling the backorders on...
Itemized Excel spreadsheet added to email statements
Features and Updates, New Features
For customers that receive statements by email, this new feature automatically includes an Excel spreadsheet with a customer’s monthly charges, itemized by project, if applicable. The spreadsheet complements the PDF statements that customers already receive, and...
For customers that receive statements by email, this new feature automatically includes an Excel spreadsheet with a customer’s monthly charges, itemized by project, if applicable. The spreadsheet complements the PDF statements that customers already receive, and...
Track Inventory with Our New Serialization Feature
Features and Updates, New Features, Webinars
Serial numbers are unique identifiers for individual items, not just products, so they can be used for inventory tracking which is a vital part of inventory control. It’s often necessary to track the sales or use of items such as cell phones, guns, home...
Serial numbers are unique identifiers for individual items, not just products, so they can be used for inventory tracking which is a vital part of inventory control. It’s often necessary to track the sales or use of items such as cell phones, guns, home...
Streamline Accounting with Sage
Features and Updates, New Features, Webinars
Accountants rejoice! Bookkeeping is now streamlined with our new integration with Sage. Automate the tedious task of transferring daily transactions into your general ledger. Paladin’s Charles Owen explains how to: – Create reports – View finances –...
Accountants rejoice! Bookkeeping is now streamlined with our new integration with Sage. Automate the tedious task of transferring daily transactions into your general ledger. Paladin’s Charles Owen explains how to: – Create reports – View finances –...
Point of Rental Makes Your Store the Rental Destination
Best Practices (Webinars), Features and Updates, Integration, Knowledge Base, New Features, Webinars
Grow your business by making it a rental destination using Point of Rental. This new integration allows you to easily set up, manage and track rental inventory, customers and much more. It helps stores: Improve customer service Track equipment usage and maintenance...
Grow your business by making it a rental destination using Point of Rental. This new integration allows you to easily set up, manage and track rental inventory, customers and much more. It helps stores: Improve customer service Track equipment usage and maintenance...
Winter 2019-2020 Release Guide
New Features
The Winter 2019-2020 Release is rolling out and ready to unlock your business potential with an array of new features, integrations and much more! Take a few minutes to read the summary below. Introducing Chat Support! The industry’s best support just got better. Our...
The Winter 2019-2020 Release is rolling out and ready to unlock your business potential with an array of new features, integrations and much more! Take a few minutes to read the summary below. Introducing Chat Support! The industry’s best support just got better. Our...
Enhance Operations with Managed Network
Best Practices (Webinars), Features and Updates, Knowledge Base, Network, New Features, Webinars
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past...
Cybersecurity can be a scary thing for businesses nowadays. Cybercrime is expected to top $6 trillion annually by 2021 and nearly half of those crimes are against small businesses. Our Managed Network offering blocked more than a million security threats this past...
Industry-Leading Support Now at Your Fingertips
Features and Updates, New Features, Webinars
Our industry-leading support is now just a couple of clicks away with Chat Support. The new feature positions help where you need it most – directly in your point of sale software. Paladin Account Manager Chad Klein explains how easy it is to get your questions...
Our industry-leading support is now just a couple of clicks away with Chat Support. The new feature positions help where you need it most – directly in your point of sale software. Paladin Account Manager Chad Klein explains how easy it is to get your questions...
Ace Hardware Features & Updates
Ace Hardware, Best Practices, Best Practices (Webinars), Features and Updates, Integration, Inventory, Knowledge Base, New Features, Purchase Orders, Updates, Webinars
Chief Experience Officer Charles Owen walks you through the highlights of our latest release, in addition to updates on our integration with Deputy, Ace gift cards, and many other upcoming enhancements. Download PDF of...
Chief Experience Officer Charles Owen walks you through the highlights of our latest release, in addition to updates on our integration with Deputy, Ace gift cards, and many other upcoming enhancements. Download PDF of...
Paladin Chat Support is now available
Features and Updates, New Features
Our 100% USA-based Paladin Support team is excited to offer a new way to get help—Chat Support! To start a chat session, simply select Help > Chat Support in Paladin Point of Sale and then tell us how we can assist you in a few words. A Paladin Support representative...
Our 100% USA-based Paladin Support team is excited to offer a new way to get help—Chat Support! To start a chat session, simply select Help > Chat Support in Paladin Point of Sale and then tell us how we can assist you in a few words. A Paladin Support representative...
Action required: Paladin updates for the Ace Close Loop Gift Card Program
New Features
Ace Corporate is transitioning all stores to a Closed Loop Gift Card program starting August 8, 2019. We fully support the new program and are pushing a new version of Paladin to your store(s). The new version contains these important changes that are described in...
Ace Corporate is transitioning all stores to a Closed Loop Gift Card program starting August 8, 2019. We fully support the new program and are pushing a new version of Paladin to your store(s). The new version contains these important changes that are described in...
Manager accounting overrides appear on the Salesperson Exception Report
Features and Updates, New Features
Manual discounts, price overrides, and easy returns can be useful tools when you need to price-match to make a sale or maintain a happy customer. However, these tools can also be misused or exploited to commit fraud. To ensure that your employees are acting in the...
Manual discounts, price overrides, and easy returns can be useful tools when you need to price-match to make a sale or maintain a happy customer. However, these tools can also be misused or exploited to commit fraud. To ensure that your employees are acting in the...
Discontinued Item Report adds location ID
Features and Updates, New Features
A location system is a valuable organization method your store, making items easy to find for both you and your customers. For example, the location L112 could represent the left side (L) of aisle 1, section 1, shelf 2. In Paladin Point of Sale, it’s easy to set up a...
A location system is a valuable organization method your store, making items easy to find for both you and your customers. For example, the location L112 could represent the left side (L) of aisle 1, section 1, shelf 2. In Paladin Point of Sale, it’s easy to set up a...
Accounting Summary Report adds sales, service charge and sales tax totals
Features and Updates, New Features
The Accounting Summary Report provides a real-time, itemized snapshot by customer of account balances, past-due balances, the last account payment, and more. Now, you can also view these totals for all customer accounts in the report: Taxable sales Non-taxable sales...
The Accounting Summary Report provides a real-time, itemized snapshot by customer of account balances, past-due balances, the last account payment, and more. Now, you can also view these totals for all customer accounts in the report: Taxable sales Non-taxable sales...
Grow your business with Best Rewards for Do It Best stores
Features and Updates, New Features
Why is a customer loyalty program important? It’s simple: You’ll make more money. Loyalty programs foster good relationships with your best customers. According to Northwestern University’s Center for Retail Management, only about 15% of customers are loyal to a...
Why is a customer loyalty program important? It’s simple: You’ll make more money. Loyalty programs foster good relationships with your best customers. According to Northwestern University’s Center for Retail Management, only about 15% of customers are loyal to a...