Set up location system in your store

Knowledge Base, Setup

Important: A location code is a string of characters that represent a physical location in your store. There are many ways to set up a location system. We recommend that you talk to a Paladin Support representative before you begin this procedure.   A location coding system allows stores to automate inventory management. Benefits to this […]

Multi-Store: Remote Special Orders

Inventory, Knowledge Base, Setup

Note: This article is for multi-stores only. Note: Paladin’s best practice is only create special orders for the local store. In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Special Orders pane, check Enable Multistore Special Order Functionality. Optional: Check Allow Special Orders to Create Customers Note: Each […]

Pharmacy: Set up NPLEx system

Knowledge Base, Pharmacy, Setup

Important: Before a pharmacy can be converted, it must comply with state and federal laws for tracking pseudoephedrine (PSE) through the National Precursor Log Exchange (NPLEx). The pharmacy must go to Meth Check to register, acquire its two-year history of tracking pseudoephedrine (PSE) prescriptions, and provide that history to Paladin Data Corporation for use in Paladin […]

Set or clear the Obscure Inventory Item function

Inventory, Knowledge Base, Process, Setup

In Paladin’s Inventory module, if you enter or scan an inventory item part number that is not found in your active inventory, Paladin automatically looks for the item in the supplier’s all-item catalog (if the catalog is available and obscure inventory access is turned on). If the item is found, an Obscure Inventory Item window […]

Orgill EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send an Orgill purchase order How to send an Orgill purchase order with Orgill Store Front How to download and process files from Orgill Delayed Receiving How to process dummy order files Option: Discontinuing parts Note: After successfully downloading EDI, follow the steps in […]

Create or restore an inactive department

Knowledge Base, Process, Setup

A department with invoice or inventory records can be removed from the list of active departments. An inactive department will not appear in Advanced Lookup, report selection criteria, or active inventory department lists. However, you can still view it. You can also restore the department back to active status. Note: You can only delete/mark a […]

Accept checks from customers option

Customers, Knowledge Base, Policy, Setup

This feature allows your lesser-known customers to pay with cash or credit card only. Check payments will not be accepted. This feature is turned off by default. When a check payment is not allowed, in Paladin’s Invoice/Quote module, on the bottom ribbon of the Checkout tab, F4 Check payment type is unavailable. When this feature […]

Do It Best EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]

Print sales signs

Knowledge Base, Setup

To print sales signs and reports: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. If you need to find a particular sale, in the Search Sales pane, enter a Part Number, then click Search. In the Sales pane, select any of the following print options: To print a report […]

Blish-Mize EDI

EDI, Knowledge Base, Setup

This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]

Stop Meth system setup

About, Knowledge Base, Pharmacy, Policy, Process, Setup

When a customer purchases certain pharmacy items, the Stop Meth system alerts the cashier to collect more required information and a signature. The customer’s name, phone number, ID number, and state will be printed on the receipt, stored in the database, and appear on the transaction report. A manual or electronic signature will also be […]

PO system number-of-days % setting

Knowledge Base, Process, Purchase Orders, Setup

The PO system number-of-days % value is used by the Suggested Order Report to increase or decrease suggested order amounts. In the Paladin, you can set the PO system number-of-days % value to a percentage greater than 100%. Typically, this number should not be more than 200%. In Paladin, from the main menu, select File […]

Repeat Rewards: Exclude items by department or class

Knowledge Base, Rewards, Setup

Note: This feature only applies to stores that use the Repeat Rewards program. To exclude classes or departments from Repeat Rewards: In Paladin, from the main menu, select File > Setup. Select the Rewards tab. In the Rewards pane, select RepeatRewards from the Customer rewards program list In the RepeatRewards pane, add or remove a […]