Important: Before a pharmacy can be converted, it must comply with state and federal laws for tracking pseudoephedrine (PSE) through the National Precursor Log Exchange (NPLEx). The pharmacy must go to Meth Check to register, acquire its two-year history of tracking pseudoephedrine (PSE) prescriptions, and provide that history to Paladin Data Corporation for use in Paladin Point of Sale. 

Note: As of January 1,2022, the following states allow pseudoephedrine (PSE) to be an over-the-counter (OTC) substance. But, pharmacies are still required to record the purchase to stay within compliance to the amount that can be purchased by individuals:

  • Oregon 
  • Mississippi

Disclaimer: Appriss and Paladin will not be held responsible for data that is provided to Paladin after the conversion.

Phone number for Point of Sale (POS) conversions: 866-277-7477

Appriss Customer First Center support for NPLEx: 800-865-4314

Important: A Paladin representative must configure your pharmacy with NPLEx conversion before you can perform the following procedures:

How to begin conversion to NPLEx

Important: You must receive confirmation from Appriss Health/NPLEx that the pharmacy has been scheduled to receive the two-year history of PSE.

  1. Have the pharmacy go to Appriss Health/NPLEx and download the two-year PSE history for the pharmacy. This will be needed at a later time during the conversion.  

Note:

  1.  
  2. Send the information below to the correct email address you determined in the notes of step 1:
    • Pharmacy name
    • Pharmacy address
    • Pharmacy phone
    • DEA number
    • NCPDP number
    • NPI number
    • Preferred store account ID
    • Temporary password (if a permanent one has not been provided)
  3. Paladin Enterprise clients must also provide the following information:
    • Name of pharmacist in charge
    • Temporary or permanent PIN
    • Date that Paladin is to go live with NPlex.
      • If no date is provided, NPLEx will assume that the pharmacy wants to be converted immediately, and the conversion will occur in 2-3 business days.
      • If a date for go live with NPLEx has been provided, and the current date is at least one week prior to that date, the store will be converted on the requested date. However, if the store cannot be converted in that timeframe, POS Conversions will send an email message to the client to reschedule another date.
  4. When it receives the request to convert, POSConversions will process it within 2-3 business days or on the requested date to go live with NPLEx.
  5. When the conversion has occurred, POSConversions will send Paladin an email confirmation.

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How to set up the pharmacy

Note: When you receive the email confirmation from POSConversions, you can set up NPLEx for the pharmacy.

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Pharmacy tab.
  3. Check Enable Pharmacy Features.
  4. In the Meth pane, select NPLEx from the Stop Meth System list.
  5. In the Stop Meth Class Number box, enter the number.
  6. In the NPLEx pane, in the Pharmacy ID box, enter the NCPDP number.
  7. In the Site ID box, always enter: 83065
  8. Check Require Electronic Signature.

Notes:

    • If the Require Electronic Signature checkbox is selected, manual signatures will not be accepted.
    • If a store does not have a signature capture pad, do not select the Require Electronic Signature checkbox.
    • Missouri stores are required to have a signature capture pad.

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How to set up the class and sub-class for each product that contains pseudoephedrine (PSE)

Important: Items that contain pseudoephedrine (PSE) are flagged by class and subclass.

  1. In Paladin Point of Sale, from the main menu, select File > Setup.
  2. Select the Class tab.
  3. In the Classes pane, click New.
  4. In the Name box, enter: Stop Meth
  5. In the Class ID box, enter an ID number.
  6. Click Save.
  7. Determine the total number of milligrams of PSE in the entire product.

Example: A box contains 24 pills, each with 30 mg of PSE, so 24 pills contains a total of 720 mg of PSE in the box.

  1. In the Sub Classes pane, click New.
  2. In the Name box, enter the total number of milligrams of PSE that you determined.
  3. In the Subclass id box, enter the total number of milligrams of PSE that you determined.
  4. Click Save.
  5. For each PSE product, repeat steps 7-11.
  6. Click Save, then click Close

You can now set up the restricted class.

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How to set up the restricted class

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Company tab.
  3. In the Restricted Class section, check Enabled Restricted Classes.
  4. In the Restricted Class Number box, enter the Class ID.
  5. Click Save, then click Close.    

You can now set up the inventory items.

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How to set up inventory items

Important: For the NPLEx feature to function accurately, the client must set up ALL items that contain PSE.

  1. In Paladin, on the top ribbon, select the Inventory module.
  2. In the Part # box, enter the SKU number that was designated for that item by the PSE manufacturer or vendor. Do not enter a UPC number.
  3. Required: In Desc 1, enter information.
  4. Required: In the Alt # box, enter a valid UPC number.
  5. Click the General tab.
  6. In the Classes pane, in the Class box, select the Stop Meth Class Number.
  7. In the Subclass box, select the number that you previously determined for this product. Example: A box contains 24 pills, each with 30 mg of PSE, so 24 pills contains a total of 720 mg of PSE in the box.
  8. For each PSE product, repeat this procedure.
  9. When you are done, click F12 Save, then exit out of the module.

You can now test the feature.

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How to test the feature 

Important: When all of the PSE products have been set up, test the feature by purchasing a product.

  1. In Paladin, on the top ribbon, select the Invoice/Quote module.
  2. Scan the PSE product.
  3. Purchase the PSE product, and then complete the transaction.
  4. In the NPLEx Customer Info Required window, enter information in all of the boxes.
  5. Click Next. The information will be sent to NPLEx.
    • If the customer is allowed to purchase the item, the transaction will be processed.
    • If the customer is not allowed to purchase the item, a warning message will appear.

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How to create the NPLEx Transaction Report

Note: While a pharmacy cannot obtain PSE information through the NPLEx portal, it can create a Transaction Report in Paladin to include the data.

  1. In Paladin, on the top ribbon, select the Reports module.
  2. In the Report Area pane, select Sales Analysis > What I Need to Know.
  3. In the Report List pane, select the Transaction Report.
  4. In the Choose Report pane, click F12 Next.
  5. In the Transaction Report window, in the Report Settings pane, enter a date range and PSE class.
  6. In the Sorting Options pane, click F12 Run Report.
  7. All information will appear as the NPLEX Transaction Report.

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How to use NPLEx ID scanners

In Paladin, you can scan the 2-D barcode on the back of drivers licenses and transfer this information into the NPLEx Customer Info Required window inside Paladin.

To use the feature, allow the NPLEx box to be displayed. Using an approved 2-D barcode scanner, scan the license’s 2-D barcode (usually on the back of the card). The 11 required fields are automatically completed. 

For more information on 2-D scanners, refer to the following KBA: Using 2-D scanner for customer information

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/28/24