PaladinNsight™: Boost your business

Commerce, Inventory, Knowledge Base, Process

You may be losing customers and revenue in your store without realizing it. Out-of-stock items, unmanaged inventory, unknown losses, and overstocked items can add up to significant revenue losses. Once you understand these losses, you can take action. The PaladinNsight™ dashboard and tools (in the Inventory module) are designed to help you. PaladinNsight™ dashboard was […]

Cash Drop

About, Commerce, Invoice/Quote, Knowledge Base, Process

When you take cash from the register to move it to a safer location, the Cash Drop feature provides accurate record keeping. The following end-of-day reports include Cash Drop accounting: Report Cash Drop details Period Register Balance report See each cash drop performed. Total cash drops appear as a negative amount. The Total Cash amount […]

Multiple forms of payment at checkout

Commerce, Invoice/Quote, Knowledge Base

This article describes how to accept multiple forms of payment (including FLEX cards) at checkout. Note: Process the gift cards or Flexible Spending Account (FSA) cards, i.e., FLEX cards, first to determine if there will be a balance due via another payment type. In Paladin, on the top ribbon, select the Invoice/Quote module. To add […]

EMV facts and information

Commerce, Knowledge Base, Overview, Policy

The article provides instruction and information on the following: EMV – Learning the Basics What is EMV? EMV – Learning the Basics EMV stands for EuroPay® MasterCard® Visa®, the three entities that originally worked together to create worldwide standards for chip cards to ensure global interoperability. EMV also has more members, including Discover®. EMV is […]

Determining BOGO refund amounts

Commerce, Knowledge Base, Process

In Paladin, when an item that was part of a Buy One Get One (BOGO) sale is returned, the system returns a percentage of the retail price depending on the total amount of the discount. The following provide two examples: Buy 2 get 1 free: All items are the same price Buy 2 get 1 free: Items […]

Create a sale sign

Commerce, Knowledge Base, Process, Setup

To create signs for a sale: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. In the Sales pane, click New. Enter the name of your sale in the Name box. In the Sale Items pane, click New to add items to the sale. In the Part Number box, […]

Watcher Total Protection

Commerce, Knowledge Base, Process, Setup

Inventory loss due to shoplifting or employee theft (Retail shrinkage) costs the industry about $50 billion annually. Businesses can guard against loss at the cash register with Paladin and its integration with Watcher Total Protection. Paladin integrates with Watcher Total Protection to provide real-time transaction data that is overlaid onto the surveillance video of your […]

Do It Best: Electronic coupons

Commerce, Invoice/Quote, Knowledge Base, Process, Setup, Taxes

Paladin supports and automatically processes the Do It Best (DIB) family of dollar off coupons. The data to drive this customer-friendly program is transmitted to your store inside the existing file maintenance download files. As each coupon is reviewed and processed, the “retail” price of each coupon is set to a negative value. This allows […]

Disable automatic receipt at checkout

Commerce, Knowledge Base, Pharmacy, Process, Setup

If a client does not require automatic generation of a printed receipt with every sale, they can disable this feature inside Paladin. In Paladin, from the main menu, select File > Setup. Select the Invoice (Store) tab. Check Disable Automatic Receipt at Checkout. Click Save, then click Close. The Payment wizard displays the Do you […]