This feature requires Paladin Release 2021-C (Build 4419 or later).

Your customers can receive the same discounts that you offer them in-store (via discounts associated with their Paladin customer account) when they shop at

Tip To learn how to apply trade discounts/pricing plans to customers in Paladin, see How to apply a pricing plan to a customer account.

To set up this feature you must:

  • Contact Paladin Support to turn on the Ace B2B features.
  • Link Paladin customer accounts with their online business account via an ACENET application. For more information about this process, contact Ace Hardware.

When set up is complete, linked customers will automatically receive the trade discounts applied to their Paladin customer accounts when they shop online at

If you have questions or suggestions about this information, contact

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 8/01/21