Pharmacy: SIGIS downloads
Pharmacies that accept Flexible Spending Account (FSA) and Health Savings Account (HSA) payment cards must be registered members of the Special Interest Group for IIAS Standards (SIGIS). For SIGIS member pharmacies, Paladin checks the age of the Eligible Product List (EPL) weekly and downloads an EPL from SIGIS when the current EPL is more than […]
Payment to a charge account: Check or money order
Note to accountants: Payments by check or money order do not require printed receipts. If you are processing large quantities of checks or money orders, you can save time by using Paladin’s Customers module. In Paladin, on the top ribbon, select the Customers module. On the bottom ribbon of the module, click F1 Advanced Lookup. In the Advanced […]
EMV facts and information
The article provides instruction and information on the following: EMV – Learning the Basics What is EMV? EMV – Learning the Basics EMV stands for EuroPay® MasterCard® Visa®, the three entities that originally worked together to create worldwide standards for chip cards to ensure global interoperability. EMV also has more members, including Discover®. EMV is […]
Pharmacy: Controlled substance management
Some states have State-level regulations in place that require detailed information be collected on individuals picking up Class II through Class IV controlled substances. Should your business reside in one of these states, Paladin has a solution. All pharmaceutical dispensing systems that have bi-directional integration with Paladin may use the feature. Paladin requests and requires […]
Dump SKU margin protection
Paladin’s Invoice Margin Analysis report helps stores identify holes in their margin reporting. The most common issue involves dump SKU part numbers (and Kit Trigger items) that have no Avg Cost and no Ref Margin. Remember that inventory items will be considered a dump SKU if Avg Cost is zero. When this happens, the Ref […]
Employee Accounting Control
The Employee Accounting Control feature is used to assign and control which employees have rights to change or set customer-specific accounting information (including credit limit). To set this control: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Customers pane, check Allow Customer Accounting Control Per Employee. Click […]
Multi-Store: RF unit limited to local store
Note: This article is for multi-stores only. All RF units automatically disconnect if a user on the RF hosting terminal logs into another store. While the hosting terminal is connected to a distant store, the F8 RF Unit button is grayed out.
Employee access to Daily Balancing reports
This feature limits which Sales Analysis reports are available to employees. To give access to the Daily Balancing reports: In Paladin, from the main menu, select File > Setup. Select the Employees tab. In the Access Levels pane, check Reports, then check Daily Balance Reports Only. Click Save, then click Close. Note: By only checking […]
Paladin Service: Data validation
Paladin contains a server-based service that is always running. One of the service’s many tasks is to perform a full data validation function every night. In user triggered events, such as EDI processing, Paladin only runs the full data validation system IF the previous validation is older than 20 hours. In most cases, Paladin automatically […]
