Ace Rewards coupons can be available at time of checkout. To set this up:
- In Paladin, from the main menu, select File > Setup.
- Select the Rewards tab.
- In the Rewards pane, from the Customer rewards program list, select Ace Rewards.
- In the Ace Hardware pane, check Enable Ace Rewards.
- Check Enable Ace Rewards Coupon Validation.
- Check Display Available Coupons During Checkout.
- Click Save, then click Close.
Figure 1: Paladin Configuration/Ace Rewards
After setup in Paladin, to view available coupons at time of checkout:
- In Paladin, on the top ribbon, select the Invoice/Quote module.
- In the Rewards box, scan the Rewards card or enter the Rewards card number.
- Optional: On the bottom ribbon of the module, click F1 Advanced Lookup to find customer account information.
- Scan the customer’s items.
- On the bottom ribbon, click F8 Checkout.
The Available Reward Coupons window opens.
Figure 2: Available Reward Coupons
The cashier shares this screen, or information, with the customer so that the customer can choose a coupon to use toward their overall purchase.
Note: More than one coupon can be used toward the invoice total.
Figure 3: Multiple coupons selected
If the only coupons a customer has available exceed the invoice amount, the Coupon Amount window opens informing the customer that, by using the coupon, the coupon’s value will be reduced to match the invoice total.
Figure 4: Coupon Amount
If the customer is comfortable using a coupon, the cashier selects Apply [F8] to apply the coupon to the invoice and proceeds with completing the transaction.
If you have questions or suggestions about this information, contact support@paladinpos.com.