Repeat Rewards: Create or find a customer
In Paladin’s Invoice/Quote module, you can search for a customer’s Repeat Rewards ID when you process a sale. This article provides instruction and information on the following: How to set up Repeat Rewards Create or find a Repeat Rewards customer How to set up Repeat Rewards In Paladin, from the main menu, select File > […]
Ace Rewards: Update member information
Important: This procedure will only work if you have 2D barcode scanners. Otherwise, you must manually update all personal information. To update Ace Rewards member information: In Paladin, on the top ribbon, select the Invoice/Quote module. In the Ace Rewards window, scan the customer’s current driver’s license with a 2D scanner or manually enter the information. […]
Ace Hardware: No-Rewards class feature
Note: This update only applies to Ace Hardware stores that use Ace Rewards. To set up a class to identify items that do not participate in Ace Rewards: In Paladin, from the main menu, select File > Setup. Select the Class tab. In the Classes pane, in the list of classes, highlight the class that […]
Repeat Rewards: Assign rewards number to a customer account
To assign a rewards number to a customer account: In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account in the Customer list. Click the Electronic tab. In the Alternate Customer IDs pane, click Edit ID Data. In the Alternate ID Manager window, in the Enter Alt ID box, enter […]
Ace Rewards: Customer types
You can assign the following types (Figure 1) to your customer accounts in Paladin’s Customers module, and they will then be included in your nightly Ace upload data. Note: Ace Rewards customer types cannot be edited or removed and appear in Paladin’s Customers module and Invoice/Quote module when signing up a new Ace Rewards member. […]
RepeatRewards set up
RepeatRewards is a third-party service that tracks customer data and issues redeemable coupons and sales. To set up RepeatRewards: Contact RepeatRewards Merchant Services by email (merchantservices@repeatrewards.com) and ask for the following information: Username Password Merchant ID Region ID Location ID In Paladin, from the main menu, select File > Setup. Select the Rewards tab. In […]
Ace Rewards: Signing up new members
Stores participating in Ace Hardware’s Ace Rewards program can enroll new members from within Paladin. To create a new member in Paladin’s Invoice/Quote module (i.e., during a checkout event), you can enable the rewards prompt at the beginning of the transaction or at the end of the transaction by: In Paladin, from the main menu, […]
Ace Hardware: Override Instant Savings Taxable Value
Ace Hardware’s Instant Savings integration was originally built to allow sales tax to be calculated on the item’s original price, not the final Instant Savings price. While this is correct for most states, we have found some states allow reduced sales tax to be collected in some instances, such as Instant Savings. Should your store […]
Ace Hardware: Ace Rewards coupon importer
Ace Hardware Stores can download a fresh copy of the Ace Hardware’s Ace Rewards Coupon file. To perform this task: In Paladin, from the top menu, select Maintain > Utilities > Ace Utilities > Restore Ace Rewards Coupons. The current Ace Rewards Coupon file will automatically download and process into inventory. A status bar is […]
