About services and repairs

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA title Area How to create a customer account Customers How to create a quote for services or repairs Invoice/Quote How to add parts and labor to a quote Invoice/Quote How to enter a deposit for...

About supplier ratios

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When items are received, Paladin Point of Sale uses the supplier ratio to calculate an item’s stock on hand (SOH), cost, and retail price. It is also used to order the correct quantity from a supplier. A supplier ratio or a reverse supplier ratio is required when you...

About suspended sales

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to create a suspended sale Invoice/quote How to recall a suspended sale Invoice/quote How to delete a suspended sale...

About rounding schemes

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to apply a rounding scheme to an inventory item Inventory How to set up a rounding scheme for a supplier Set up—Supplier How to set up a rounding scheme Setup—Rounding...

About reference margins

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You can specify a reference margin to calculate the retail price of an item by using the market cost, when an item is received by an EDI process or a manually-received purchase order. When you set a reference margin, you will maintain a constant margin on an item as...

About pricing plans and sale lists

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Paladin Point of Sale can run many sale types.  For guidance and training, contact Customer Support. IMPORTANT:  For multi-stores, you must enter the same supplier name for each store.  If you do not do this, you will create multiple pricing plans and sale lists.  For...

About Advanced Lookup

About, Knowledge Base
With Advanced Lookup, you can find, edit, or add the following information: Customer History Inventory Purchase Order All Name Account Number Address Phone Rewards Number Ace National Lookup (For Ace Hardware stores.) Invoice Part Part + Customer Class Department...

About reports

About, Knowledge Base
To learn more, click the title of a Knowledge Base Article (KBA). KBA Title Area About Suggested Order Reports About About the Items Sold Report About How to create the Accounting Summary Report Reports How to create the Bin Tag Information Report Reports How to...

About defective items

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to clear and report a defective item Reports How to mark a returned item as defective Invoice/Quote How to mark an exchanged item as defective Invoice/Quote...

About BOGO sales

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To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to determine BOGO refund amounts  Invoice/Quote  

About adjustments

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to create a new department for adjustments Set up–Dept How to create a new inventory item for adjustments Inventory  

About Rich Rewards

About, Knowledge Base
To set up a Rich Rewards account and implement the coupon amount of your choice, contact support@paladinpos.com. To learn more, click the title of a Knowledge Base article (KBA). KBA title Area How to earn a Rich Rewards coupon Invoice/Quote How to redeem a Rich...

About taxes

About, Knowledge Base
IMPORTANT: You must set up the tax definition before you can follow any other procedures listed here. To learn more, click the title of a Knowledge Base Article (KBA). KBA Title Area How to set up a tax definition Set up–Taxes How to assign a tax definition Set...

About Suggested Order Reports

About, Knowledge Base
The Suggested Order report takes data from your sales history per supplier. It suggests quantities to reorder for maintaining stock on hand (SOH). To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to create the Suggested Order report...

About statements

About, Knowledge Base
To learn more, click the title of a Knowledge Base article (KBA). KBA Title Area How to create a month-end statement Reports How to reverse a month-end statement Maintain How to email a statement Customers How to email an invoice Customers How to print a statement...