Margin Master

Inventory, Knowledge Base, Process

Important: In a multi-store, Margin Master must not be used to import/export inventory price updates to the Corporate (0) location. Important: Margin Master and Data Imports should only be done after a backup has been made and performed outside of store hours. Note: Margin Master and Data Imports will update all pricing levels if they […]

Suspended sales

About, Commerce, Invoice/Quote, Knowledge Base, Policy, Process

This article provides instruction and information on the following: How to create a suspended sale How to recall a suspended sale How to delete a suspended sale How to create a suspended sale Note: You can only store one suspended sale on a terminal. When you create another suspended sale, it will overwrite the previous […]

Rounding schemes

About, Inventory, Knowledge Base, Process, Setup

This article provides instruction and information on the following: How to set up a rounding scheme How to apply a rounding scheme to an inventory item How to set up a rounding scheme for a supplier How to set up a rounding scheme With a rounding scheme, you can round up prices set by EDI, […]

Reference margins

About, Conversion, Inventory, Knowledge Base, Process, Setup

You can specify a reference margin to calculate the retail price of an item by using the market cost when an item is received by an EDI process or a manually-received purchase order. When you set a reference margin, you will maintain a constant margin on an item as the market cost fluctuates. For example, […]

Pricing Plans

About, Commerce, Customers, Inventory, Knowledge Base, Process, Setup

Note: Paladin can run many sale types. For guidance and training, contact Customer Support. Important: For multi-stores, you must enter the same supplier name for each store. If you do not do this, you will create multiple pricing plans and sale lists. For example, do not use these variations: Sunset, sunset, sunset1, sunset2, etc.  Instead, […]

PaladinNsight™: Manual refresh option

Commerce, Inventory, Knowledge Base, Process

You can refresh the PaladinNsight™ dashboard and tools in Paladin’s Inventory module by clicking F5 – Refresh. This is useful if you want to see the results of inventory changes you’ve made since you first opened the Inventory module in Paladin. Figure 1: F5 – Refresh for PaladinNsight™ dashboard  

Export department list into Excel

Customers, Knowledge Base, Process, Reference, Reports, Setup

You can export a list of department information into an Excel spreadsheet with the following columns: Department name Store # Store Dept Non-Taxable State Non-Taxable County Non-Taxable City Non-Taxable PO System Number-of-Days % Suggested Min Factor % Minimum Margin % To export the department list into an Excel file: In Paladin, from the main menu, […]

True Value: Broken carton variable pricing

Inventory, Knowledge Base, Process

When True Value Tiered Pricing EDI files are processed, store retail prices are set to the “Suggested Retail” price for an item when the “Variable Retail Price” is zero. The item’s “Variable Pricing Method Code” is also added to the front of the Broken Carton field. When this code is present, new information displays on […]

Advanced Lookup

About, Inventory, Knowledge Base, Process, Setup

With Advanced Lookup, you can find, edit, or add the following information: Customer History Inventory Purchase Order All Name Account Number Address Phone Rewards Number Ace National Lookup (For Ace Hardware stores) Invoice Part Part + Customer Class Department Location Supplier Keyword Class Department Location Supplier Keyword This article provides instruction and information on the […]

View last 100 invoices

Invoice/Quote, Knowledge Base, Process, Setup

In Paladin, you can see a list of recent invoices (up to 100) for a terminal or customer and quickly reprint or email an invoice in the list. If you have a customer selected in Paladin’s Invoice/Quote module, you will see the invoices for that customer from all terminals. Otherwise, you will see the last […]

Defective items

About, Inventory, Invoice/Quote, Knowledge Base, Policy, Process, Setup

This article provides instruction and information on the following: How to mark a returned item as defective How to mark an exchanged item as defective How to create the Defective Parts Report and remove the items from inventory How to mark a returned item as defective Note: If you or a customer find a defective […]

Export employee list into Excel

Knowledge Base, Process, Reports, Setup

You can export employee information into a Microsoft Excel spreadsheet with the following columns: First name Last name ID Active status Figure 1: Excel spreadsheet columns To export the employee list into an Excel file: In Paladin, from the main menu, select File > Setup. Select the Employees tab. Below the list of employees, click […]

Negative on-hold quantities

Inventory, Knowledge Base, Process, Setup

Note: Paladin recommends that the negative on-hold feature be used cautiously. You can put an item on hold that has a zero or negative stock-on-hand (SOH) value. While this feature may be useful in certain situations, putting a negative quantity of an item on-hold increases your SOH and can make an item appear in stock […]

Set employee permissions

Knowledge Base, Policy, Process, Setup

This article describes how to set up an employee with specified permissions to Paladin features and data. In Paladin, from the main menu, select File > Setup. Select the Employees tab. In the Employees list field, select the employee from the list or click New to add an employee. If you want the employee to […]