Orgill EDI
This article provides instruction and information on the following: How to send an Orgill purchase order How to send an Orgill purchase order with Orgill Store Front How to download and process files from Orgill How to process dummy order files Option: Discontinuing parts Note: After successfully downloading EDI, follow the steps in the following […]
Create or restore an inactive department
A department with invoice or inventory records can be removed from the list of active departments. An inactive department will not appear in Advanced Lookup, report selection criteria, or active inventory department lists. However, you can still view it. You can also restore the department back to active status. Note: You can only delete/mark a […]
Do It Best EDI
This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]
Print sales signs
To print sales signs and reports: In Paladin, from the main menu, select File > Setup. Select the Sale List tab. If you need to find a particular sale, in the Search Sales pane, enter a Part Number, then click Search. In the Sales pane, select any of the following print options: To print a report […]
Blish-Mize EDI
This article provides instruction and information on the following: How to send files How to receive files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags How to send files […]
Add items to inventory
To add items to inventory: In Paladin, on the top ribbon, select the Inventory module. On the bottom ribbon of the module, click F2 Add Item. In the Add New Item window, enter information in the following boxes: Part # Description Cost Sell Price SOH Department Click F12 Add. Note: The red asterisk next to a […]
LTSR catalog for labels, tags, signs, and reports
Create a cheat code for a piece of lumber
Customers often want to purchase lumber items that vary by width, length, thickness, wood type, density, color, grade, and other variables. To simplify things, you can develop an encoding system with up to 14 characters, and then use it to create a cheat code for each unique item. The cheat code functions as a SKU […]
Stop Meth system setup
When a customer purchases certain pharmacy items, the Stop Meth system alerts the cashier to collect more required information and a signature. The customer’s name, phone number, ID number, and state will be printed on the receipt, stored in the database, and appear on the transaction report. A manual or electronic signature will also be […]
Contacting Paladin Customer Support with a Store Down emergency
The following scenarios are considered Store Down emergencies: Statements will not run. Cannot process credit cards. Cannot upload an order to a supplier. Cannot process a sale on any terminal. Data replication is not working. You can call about a Store Down emergency 24 hours a day, 365 days a year. Call 541-617-9955 (Bend, OR) […]
Single Store: Import inventory data into a Paladin database
Note: This article applies to single stores only. This article provides instruction and information on the following: How to open an Excel document and retain the leading zeros How to correctly format column headers for importing How to save a document as a tab delimited file using Excel How to import inventory into Paladin Important […]
John Deere accounts in Paladin
John Deere Financial is a third-party accounts receivable management company that handles all the logistics for the store’s John Deere customers. It is partnered with J.P. Morgan and Chase bank, which assures next day payment to the store and sends monthly statements to customers. After completing an application, the customer will be issued a private […]
HomePass accounts in Paladin
HomePass is a third-party accounts receivable management company that handles all the logistics for the store’s HomePass customers. It is partnered with Credit First National Association (CFNA), assures next day payment to the store, and sends monthly statements to customers. After completing an application, the customer will be issued a private label credit card and […]
Wallace Hardware EDI
Note: If Paladin Support has set up EDI for Wallace Hardware, you can follow these procedures to send and receive EDI files for your store. This article provides instruction and information on the following: How to send a purchase order from Paladin How to receive files from Wallace Hardware Note: After successfully downloading EDI, follow […]
United Hardware EDI
This article provides information and instruction on the following: How to send files How to receive files United Hardware EDI supplier ratio finelines Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or […]
