Note: If Paladin Support has set up EDI for Wallace Hardware, you can follow these procedures to send and receive EDI files for your store.

This article provides instruction and information on the following:

Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin tags or shelf tags

How to send a purchase order from Paladin

Important: To send a purchase order directly to Wallace, you must have a static WAN IP address that has been whitelisted by Wallace. To obtain a static WAN IP address, contact your Internet Service Provider (ISP), then send an email message with the static WAN IP address to Paladin Support so they can set your store up with Wallace. Once Paladin informs you that you are set up, you can preform the following to send a purchase order from Paladin:

  1. In Paladin, on the top ribbon, click the PO module.
  2. In the Purchase Order tab, in the Supplier list, select Wallace, then add the items to the purchase order.
  3. On the bottom ribbon of the module, click F8 Confirm PO.
  4. On the bottom ribbon of the module, click F1 Buy.
  5. In the PO Number window, in the PO Number box, enter a preferred number or leave it blank to accept the default number, then click Next.
  6. In the PO Complete window, click Done. If a confirmation window opens, purchase orders will be automatically uploaded.

Check your email account for a confirmation message from Wallace Hardware.

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How to receive files from Wallace Hardware

  1. In Paladin, on the top ribbon, select the Inventory module.
  2. On the bottom ribbon of the module, click F9 EDI.

Note: Each employee with access to EDI features will see the message: Major changes for EDI Processing. To no longer see the message, each employee can enter their password in the Enter your password to disable this message in the future box, then click OK.

  1. In the EDI Processing window, click Download Files.
    • If Wallace is the only EDI supplier, it will download and process all files.
    • If the store has more than one EDI supplier, in the EDI Maintenance Processing window, select Wallace, then click OK to download and process all files.

Note:  Files will be processed in this order:

      • Maintenance
      • Invoice
      • Price Change
      • Promos
      • Anything else
  1. When EDI processing is completed, click Reporting to review reports about the processed EDI files.
  2. To create reports in the EDI Reporting window, follow these steps:
    1. Select a Start Date and End Date.
    2. Optional: In the third unlabeled list, select the record types (EDI file types) that you want to review.
    3. Click Get EDI Records.
    4. In the list of results, you can review reports in the following ways:
        • Highlight a row, then click the magnifying glass.
        • Highlight a row, then click Generate Report.
        • Click View List in Excel to show the list of reports in Excel.
          • This option only shows a history list of processed EDI files for the selected record type.
          • It will not show updates made to inventory items when the files were processed.
          • To create this report, you must have Microsoft Office 2007 or later.

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If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/28/24