The following scenarios are considered Store Down emergencies:

  • Statements will not run.
  • Cannot process credit cards.
  • Cannot upload an order to a supplier.
  • Cannot process a sale on any terminal.
  • Data replication is not working.

You can call about a Store Down emergency 24 hours a day, 365 days a year.

  • Call 541-617-9955 (Bend, OR) option 2.
  • Call 800-725-2346 (toll free) option 2.

A Paladin Technical Support Representative will promptly call you back.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 4/20/24