The following scenarios are considered Store Down emergencies:

  • Statements cannot run.
  • Credit cards cannot process.
  • Orders cannot be placed.
  • Data cannot replicate.
  • Paladin Point of Sale cannot run on any terminal.

You can call about a Store Down emergency 24 hours per day and 365 days per year.

  • Call 541-617-9955 (Bend, OR), and then select the Store Down option.
  • Call 800-725-2346 (toll free), and then select the Store Down option.

A Paladin Technical Support Representative will call you promptly.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 10/22/18