The following scenarios are considered Store Down emergencies:
- Statements will not run.
- Credit cards will not process.
- EDI will not send or receive files.
- Data will not replicate.
- Paladin Point of Sale will not run on any terminal.
You can call about a Store Down emergency 24 hours per day and 365 days per year.
- Call 541-617-9955 (Bend, OR), and then select the Store Down option.
- Call 800-725-2346 (toll free), and then select the Store Down option.
A Paladin Technical Support Representative will call you promptly.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/21/18