The following scenarios are considered Store Down emergencies:
- Statements will not run.
- Cannot process credit cards.
- Cannot upload an order to a supplier.
- Cannot process a sale on any terminal.
- Data replication is not working.
You can call about a Store Down emergency 24 hours a day, 365 days a year.
- Call 541-617-9955 (Bend, OR) option 2.
- Call 800-725-2346 (toll free) option 2.
A Paladin Technical Support Representative will promptly call you back.
If you have questions or suggestions about this information, contact support@paladinpos.com.
*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 7/06/25
