The following scenarios are considered Store Down emergencies:

  • Statements will not run.
  • Credit cards will not process.
  • EDI will not send or receive files.
  • Data will not replicate.
  • Paladin Point of Sale will not run on any terminal.

You can call about a Store Down emergency 24 hours per day and 365 days per year.

  • Call 541-617-9955 (Bend, OR), and then select the Store Down option.
  • Call 800-725-2346 (toll free), and then select the Store Down option.

A Paladin Technical Support Representative will call you promptly.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 3/21/18