How to contact Customer Support with a Store Down emergency

The following scenarios are considered Store Down emergencies:

• Statements cannot run.
• Credit cards cannot process.
• Orders cannot be placed.
• Data cannot replicate.
• Paladin Point of Sale cannot run on any terminal.

You can call about a Store Down emergency 24 hours per day and 365 days per year.

• Call 541-617-9955 (Bend, OR), and then select the Store Down option.
• Call 800-725-2346 (toll free), and then select the Store Down option.

A Paladin Technical Support Representative will call you promptly.