Order Management: Edit and modify managed orders
Currently in Paladin, when a quote becomes an order, the item quantities and prices are fixed and cannot be changed. This safeguard ensures that a customer always receives the quoted price for an order item, but that this price is only good for the quoted amount. If additional amounts of an order item (beyond the […]
RF Unit: 15 line functionality
RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]
PaladinNsight™ Clearance function
Using the PaladinNsight™ dashboard, clients can set up clearance items. PaladinNsight™ is located in Paladin’s Inventory module on the Inventory tab. If you are a manager or other high-level employee, it will automatically appear on your PaladinNsight™ dashboard. This article provides instruction and information on the following: Paladin Configuration: Setting up Clearance Setting clearance items […]
Buttery images
Images of parts can be downloaded and then viewed through Advanced Lookup in either Paladin’s Invoice/Quote module or Inventory module. Feature Available To Requirements Buttery suppliers Database version 4.67 For Buttery setup: On a terminal dedicated for keeping images, open Paladin. From the main menu, select File > Set Up. Select the Company tab. In […]
Do It Best images
Do It Best stores have access to Do It Best product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules. Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided […]
Ace images
Images of parts can be downloaded and then viewed through Advanced Lookup in either Paladin’s Invoice/Quote module or Inventory module. Feature Available To Requirements Ace suppliers Database version 4.67 For Ace setup: On a terminal dedicated for keeping images, open Paladin. From the main menu, select File > Set Up. Select the Company tab. In […]
True Value images
True Value stores have access to True Value’s product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules. Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided by True […]
Paladin Cloud™
Paladin provides cloud-based storage for documentation, invoice signatures, images and videos, and also includes document scanning tools and built-in document retention features. PO Documents Customer Documents Delivery Images Invoice Signatures Supplier’s Inventory Images Adding the supplier’s images Store’s Inventory Images Adding the store’s images Viewing Inventory Images in Paladin PO Documents With PO Documents checked, […]
Internal Cash Discount
Paladin offers you the ability to apply cash discounts to your invoicing. Important: You are solely responsible for properly investigating applicability of cash discounting programs in your state. This is particularly important for the following states that Paladin is aware of having provisions that may prohibit use of Paladin’s Internal Cash Discount feature. California Colorado […]
Paladin Mobile credit card processor: IDTRECH VP3300 for Worldpay
This article provides instruction and information on the following: Overview VP3300BT Pin Reset Connecting to Bluetooth Battery Charging VP3300BT Power States VP3300BT LED State Indicators Overview The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1 EMV card reader designed to allow magnetic stripe reads (MSR), ICC (chip card) reads, and contactless transactions (via […]
Ace Hardware: Children’s Miracle Network Bucket Days promotion
To learn more about this promotion, go to Drumming Up Support For Miracle Bucket Days. This article includes instruction and information on the following: Preliminary steps How to process the promotion transaction How to create an Items Sold Report and submit the amount due to Ace Hardware Miracle Bucket Days Preliminary steps Make sure that part number […]
BlockChyp: Virtual Terminal
There are some scenarios where use of the BlockChyp virtual terminal will be necessary: You have not purchased a terminal, or your terminal is not available to take/accept a transaction. You are not at your store location – this scenario will only work if your Internet connection allows. Access the virtual terminal by navigating to […]
BlockChyp: Store and Forward
BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]
Ace Rewards: Converting House Accounts and assigning 198 numbers
This article provides instruction and information on: Converting House Accounts to Ace Rewards Assigning 198 numbers Note: For overall information on Ace Rewards setup, refer to: Ace Hardware: How to set up Ace Rewards Converting House Accounts to Ace Rewards House Accounts are for customers who can charge at the store level and carry a […]
Apply Service Charge prior to month-end statements
If you want to apply service charges prior to month-end statements: In Paladin, from the main menu, select File > Setup. Select the Receivables tab. At the end of the Statements pane, check Apply Service Charge Manually. Click Save, then click Close. From the top menu, select Maintain > Data Viewer. Select the A/R Service […]
