PaladinGo™ Performance Module
Back to PaladinGo™ Launchpad The Performance module displays information on the following areas in your store: Revenue Customers Sales Cost # Items Margin Gross Profit Information is shown numerical, and a line graph is also provided. Figure 1: Performance module Performance values can be viewed for the following by selecting from the Time Frame Month […]
PaladinGo™ Purchase Order Module
Back to PaladinGo™ Launchpad The Purchase Order module lets you to create, view, and edit a purchase order (PO). To create a PO: On the top of the module, use either the UPC icon to scan an item, the Magnifying Glass to search for an item, or enter the part number. Figure 1: Top of […]
PaladinGo™ Receive Purchase Order Module
Back to PaladinGo™ Launchpad Note: When receiving an endless aisle order through PaladinShop™, a prompt window opens at the bottom of the module stating that the item scanned is an endless aisle item and asks if you’d like to print Pick List Bin Tags for each item received. These tags contain Customer Name, Invoice Number, […]
PaladinGo™ Settings Module
Back to PaladinGo™ Launchpad The Settings module is where credit card (Payment Processor) is selected and bin tag printers are assigned. Currently, BlockChyp is the only credit card processor available, but Worldpay’s triPOS will be available in the near future. The Inactivity Timeout is also established on the Settings module. BlockChyp uses the Equinox Luxe […]
PaladinGo™ Count Module
Back to PaladinGo™ Launchpad Note: While you can use the Count function on any device running PaldinGo, we recommend purchasing a Memor device from Paladin. Memor devices integrate a barcode scanner with the PaladinGo app making repetitive scanning much faster, especially since it can be locked into a hand-held case that has a pistol grip […]
PaladinGo™ Launchpad
This PaladinGo™ Launchpad article is a “Home” page for accessing the PaladinGo™ Setup article and the seven modules in PaladinGo. Important: The PaladinGo™ Setup module must be reviewed and setup applied prior to accessing any of the seven modules. PaladinGo™ takes point of service functionality from terminal to tablet anywhere an intranet/Internet connection is available […]
PaladinGo™
Note: On January 15, 2026, this KBA has been archived and no longer the documentation for PaladinGo. All modules are now accessed through the PaladinGo™ Launchpad.
PaladinAI™ Rich Descriptions
If an item or part needs a rich description (a long description), clients can let PaladinAI™ Rich Description create the description. To create a PaladinAI™ Rich Description: In Paladin, from the top ribbon, select the Inventory module. The Significant New Feature Announcement widow opens. Enter a password, or click OK. Figure 1: Significant New Feature […]
Class to Default Department Association
Overview Default department resolving occurs as a weekly data validation step, assuming remote data access is enabled, and the store allows the same supplier to update departments and classes. Every class that exists locally in the store is compared with a corresponding class that exists within the cloud master catalogue. If the default departments of […]
EJD Promotions
This feature allows an EJD store to pick up the EJD Promo Item file and import it into an Excel spreadsheet. This file contains promo IDs and pricing for discounts EJD is offering retailers. Paladin supplements this data with sales history, Suggested Order quantity, stock on hand, on order quantity, and other store-specific data so […]
Print Transaction Details With Statements
Clients can now set a Transaction Details Report to print when their statements are generated. To set this feature: In Paladin, from the main menu, select File > Setup. Select the Receivables tab. In the Statements pane, check Print Transaction Details with Statements. Click Save, then click Close. Figure 1: Print Transaction Details with Statements […]
Round Down to Nearest Nickel
Due to the phasing out of the penny, enabling this feature causes Paladin to automatically apply a coupon to reduce the total invoice amount of cash payment type invoices to whole nickel increments. This method ensures a customer doesn’t need change in pennies and sales tax calculations are correct on modified invoice totals. Stores can […]
Classes and Subclasses
To create Classes and Subclasses for inventory items: Classes Subclasses Assign Classes and Subclasses Note: Classes or Subclasses will not save if the name is set to (blank name), Unknown,
Discount Analyst
Discount Analyst is part of the Quick Access menu in Paladin’s Invoice Quote module. The Discount Analyst window that opens provides reasons that contribute to a part being discounted on an invoice. This helps support answer questions for clients, and it also helps clients understand why a part on an invoice is being discounted at […]
Do It Best: Customer Direct Shipment (Special Order)
For Do It Best (DIB) EDI stores, when creating a special order, it can be designated a Customer Direct Shipment, which causes Do It Best to ship the order directly to the customer, not the store. This allows stores to order product on behalf of customers without needing to receive the items into inventory. To […]
