Microsoft Excel ODBC Wizard
Many software products that store data are Open Data Base Connectivity (ODBC) compliant, allowing users to gain access to data contained in database tables. ODBC is a standard Application Programming Interface (API) for accessing disparate databases. When using ODBC, the user has the ability to access data from a number of different databases, including Firebird, […]
Top selling items in inventory
The following is an enhancement to the Inventory Count List Report KBA, showing how to use the report to determine your store’s top selling items. In Paladin, from the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List. Note: You […]
RF Unit: 15 line functionality
RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]
PaladinNsight™ Clearance function
Using the PaladinNsight™ dashboard, clients can set up clearance items. PaladinNsight™ is located in Paladin’s Inventory module on the Inventory tab. If you are a manager or other high-level employee, it will automatically appear on your PaladinNsight™ dashboard. This article provides instruction and information on the following: Paladin Configuration: Setting up Clearance Setting clearance items […]
Inventory Count List Report
To create an Inventory Count List report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List. In the Choose Report pane, click F12 Next. In the Inventory Count List window, set your report parameters in the […]
Benjamin Moore EDI
This article provides the following instruction and information: How to send a purchase order to Benjamin Moore How to download and process EJD EDI files Note: After successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: Batch and print EDI price changes on full sheet bin […]
Paladin Mobile credit card processor: IDTRECH VP3300 for Worldpay
This article provides instruction and information on the following: Overview VP3300BT Pin Reset Connecting to Bluetooth Battery Charging VP3300BT Power States VP3300BT LED State Indicators Overview The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1 EMV card reader designed to allow magnetic stripe reads (MSR), ICC (chip card) reads, and contactless transactions (via […]
Ace Hardware: Children’s Miracle Network Bucket Days promotion
To learn more about this promotion, go to Drumming Up Support For Miracle Bucket Days. This article includes instruction and information on the following: Preliminary steps How to process the promotion transaction How to create an Items Sold Report and submit the amount due to Ace Hardware Miracle Bucket Days Preliminary steps Make sure that part number […]
BlockChyp: Store and Forward
BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]
HealNow eComm integration
HealNow integration leverages Paladin’s eCommerce API to allow HealNow to write invoices into Paladin for pharmacy online purchases. HealNow serves pharmacies by allowing them to collect patient payments for prescriptions and over the counter (OTC) items on an eCommerce site. This allows pharmacies to operate an online store and keep stock on hand updated without […]
Ace Rewards: Converting House Accounts and assigning 198 numbers
This article provides instruction and information on: Converting House Accounts to Ace Rewards Assigning 198 numbers Note: For overall information on Ace Rewards setup, refer to: Ace Hardware: How to set up Ace Rewards Converting House Accounts to Ace Rewards House Accounts are for customers who can charge at the store level and carry a […]
Equinox Luxe 8500i: Manually enter a credit card number
To manually enter a credit card number using the Equinox Luxe 8500i: In Paladin, on the top ribbon, select the Invoice/Quote module. Optional: Enter or select a customer account in the Customer list, then press Enter. Enter a part number in the Part Number box.. Press Enter. Press F8 Checkout. In the Checkout tab, select […]
Apply Service Charge prior to month-end statements
If you want to apply service charges prior to month-end statements: In Paladin, from the main menu, select File > Setup. Select the Receivables tab. At the end of the Statements pane, check Apply Service Charge Manually. Click Save, then click Close. From the top menu, select Maintain > Data Viewer. Select the A/R Service […]
Set up a Store Use customer account
A Store Use customer account allows you to: Track products you are pulling off the shelf to use in the store. Correctly reduce the stock on hand (SOH) quantities of the products you are pulling off the shelf. Track which employee is pulling these items off the shelf. Ring out these items at cost instead […]
Invoice Payment History Report
To run an Invoice Payment History Report: In Paladin, on the top ribbon, select the Customers module. Enter or select a customer account from the Customer list. On the bottom ribbon of the module, select F6 Payment Management. In the Payment Management window, in the Charge Invoices pane, there are three options: All Applied Open […]
