Paladin Makes Ecommerce Easy
Learn how adding e-commerce to your store can take your business performance to a new level.
Ace 2021 Fall Virtual User Meeting
Remote Stock Check Simplifies Ordering
Save time and effort by simplifying ordering with our remote stock check feature. This new feature gives you near real-time remote stock on hand information from Ace, True Value, Do it Best and United regional warehouses.
Ace Hardware: How to offer in-store customer discounts on acehardware.com
Your customers can receive the same discounts that you offer them in-store (via pricing plans assigned to their Paladin customer account) when they shop at acehardware.com. Tip: To learn how to apply discounts to customers using pricing plans, see How to apply a pricing plan to a customer account. To set up this feature: Contact […]
Ace 2021 Spring Virtual User Meeting
Join us for our Virtual User Meeting to discover how our hybrid onsite/cloud retail management system improves store performance.
Ace Fall Virtual User Meeting
Ace Hardware: Exclude sale item purchases from suggested order calculations
This change only applies to Ace Hardware stores that exclude sale item purchases from suggested order calculations in Paladin. This feature is recommended and must be set up in Paladin Configuration. With this feature set, when a sale item and an associated promotional non-sale (trigger) item are purchased, both items will be excluded from suggested […]
Ace Rewards: Class level exclusion
Ace Hardware stores can exclude individual classes of inventory from participation in Ace Rewards points. Ace Rewards enabled stores may activate this new feature by: In Paladin, from the main menu, select File > Setup. Select the Class tab. In the Classes pane, highlight the class of your choice. Under Default Dept., check No Rewards. […]
Ace Rewards: How to sign up new members
Stores participating in Ace Hardware’s Ace Rewards program can enroll new members from within Paladin. To create a new member: In Paladin, on the top ribbon, select the Invoice/Quote module. In the Ace Rewards window, enter a phone number in the Rewards ID or Phone Number: box. Click Search. The Ace Rewards window shows two […]
Ace National Lookup option
In many cases, you can enter a last name and a zip code to find rewards information on a customer. For even more information, you can enable the Ace Nat’l Lookup radio button and be given all stores participating in Ace Rewards. To perform this: In Paladin, on the top ribbon, select the Invoice/Quote module. […]
Ace Hardware: Override Instant Savings Taxable Value
Ace Hardware’s Instant Savings integration was original built allowing sales tax to be calculated on the item’s original price, not the final Instant Savings price. While this is correct for most states, we have found some states allow reduced sales tax to be collected in instances, such as Instant Savings. Should your store reside in […]
Ace Hardware: Rewards coupon importer
Ace Hardware Stores can download a fresh copy of Ace Hardware’s Ace Rewards Coupon file. To perform this task: In Paladin, from the main menu, select Maintain > Utilities > Ace Utilities > Restore Ace Rewards Coupons. The current Ace Rewards Coupon file will automatically download and process into inventory. A status bar is displayed […]
Ace Hardware: Ace Buyback
Paladin supports and drives the Ace PTA Buyback and Credit List functions. To use this features: In Paladin, from the main menu, select Maintain. Select Utilities. Select Ace Utilities > Process Buyback File. In the Ace Buyback Processing window, in the Store Number box, replace 00000 with the Ace store’s actual number. Click on the ellipses […]
