This change only applies to Ace Hardware stores that exclude sale item purchases from suggested order calculations in Paladin.

This feature is recommended and must be set up in Paladin Configuration

With this feature set, when a sale item and an associated promotional non-sale (trigger) item are purchased, both items will be excluded from suggested order calculations.

For example, if a customer purchases a bird feeder (sale item) that comes with a discount offer on bird seed (a non-sale trigger item), both purchases will be ignored in suggested order calculations.

To set up Paladin to exclude sale items from suggested order calculations:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Sale List tab.
  3. In the Sale Configuration pane, clear the Include sales in Order Needs calculations checkbox.
  4. Click Save.
  5. Click the Company tab.
  6. In the Report Options pane, clear the Use real (not adjusted) sales quantities for Suggested Order Reports checkbox.
  7. Click Save, and then click Close.

To set up Paladin to include sale items in suggested order calculations:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Sale List tab.
  3. In the Sale Configuration pane, check Include sales in Order Needs calculations.
  4. Click Save.
  5. Click the Company tab.
  6. In the Report Options pane, clear the Use real (not adjusted) sales quantities for Suggested Order Reports checkbox.
  7. Click Save, and then click Close.

 

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 5/20/22