Data Uploads for Rewards
Clients with multiple providers can now concurrently upload data when store configurations require more than one active upload integration. This is done by Paladin adding a set of check boxes in the Remain Enabled pane below the Data Upload pane drop down. The drop down still determines active upload to not break existing functionality, but […]
Orgill Promotional Pricing
The following Orgill Promotional Pricing files are available for download from Orgill’s PROMOPRC folder. Advantage Promotional Pricing file: get SCRADV.DAT Regular Promotional Pricing file: get SCRREG.DAT VP1 Promotional Pricing file: get SCRVP1.DAT VP2 Promotional Pricing file: get SCRVP2.DAT The files create multiple sales lists in Paladin Configuration at File > Setup > Sales Lists Paladin […]
Ace Gift Cards: Fiserv Gift Solutions
Ace’s newest gift card lineup features new designs and scannable barcodes, allowing cashiers to activate cards instantly and scan the barcode to quickly redeem the funds. This article provides information and instruction on the following: What’s new Benefits Ace Gift Cards now Available Setup in Paladin How to sell gift cards at the register Important: […]
Ace in-store gift card mall program through InComm
In order to participate in the Ace instore gift card mall program, Ace stores need to sign up for the Ace gift card program plus the InComm in-store gift card mall program. This article provides information and instruction on the following: Getting started How the program works Guidelines for filling out the Retailer Participation Agreement […]
PaladinGo™: Memor Battery Profile
By default, Memor 12 and 17 devices are set up to only charge to about 80% for long-term battery health. This can be adjusted, and there are three options to choose from. Instruction to customize battery profile: Option 1: On the Memor, exit the launcher Select Launcher Settings. Enter the password 1234. Figure 1: […]
Serial Number Action Items Report
To create a Serial Number Action Items report: In Paladin, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Serial Number Action Items. In the Choose Report pane, press F12 Next. In the Serial Number Action Items window, in the Report Settings pane, add a […]
PaladinGo™ Delivery Module
Back to PaladinGo™ Launchpad The PaladinGo™ Delivery module provides the following functionality: View and manage deliveries that were scheduled in Paladin. Enter notes and take pictures with the mobile device. Accept signatures. Modify delivery quantities (reduce quantity only) for automatic crediting in a new invoice. View real-time delivery status, as well as notes and pictures, […]
Viewing Images
Product images are stored in Paladin Cloud Storage. After initial setup, images can be viewed through the Invoice/Quote and PO modules by right clicking on an item and selecting View Images. Images can also be viewed in the Advanced Lookup window by clicking on the magnifying glass next to the item. When an image is […]
Ace Rewards – Frequently Asked Questions
Note: All links provided direct you to the Ace.Net Sign In page. Once you are signed in, look in Ace.Net for links to the referenced documentation. Question Answer/Resource How do I improve my Scan Rate? Review the Scan Rate Playbook for best practices: Scan Rate Playbook How do I improve my mobile app downloads? Review […]
UPC Lookup
This feature allows clients to check the UPC, or potential UPC, associated with a part in order to identify bad or incorrect UPCs and remove them from their database. This corrects the wrong image and rich description showing for parts in PaladinShop™. To use this feature: In Paladin, select the Inventory module. Enter the part […]
triPOS Gift Card Setup
triPOS should already be set as the credit card processor for the client. For information and instruction on triPOS, refer to the triPOS KBA. Prior to setting triPOS gift cards, the following needs to be performed: In Paladin, from the main menu, select File > Setup. Select the Credit Card tab. In the Gift Cards […]
Do It Best Gift Cards
Important: As of 2-10-2026, Paladin is no longer allowing stores to sign up for Do It Best gift card integration through WorldPay. Do It Best gift cards can be redeemed in Paladin, but activation requires an external device from Do It Best. Stores that signed up for Do It Best gift card integration before 2-10-2026 […]
PaladinGo™ Paladin Configuration Settings
Back to PaladinGo™ Launchpad There are two areas that need additional settings in Paladin Configuration: Employee permissions Enabling Inventory alerts when scanning Employee permissions The following access permissions can be set for employees to be able to work beyond Checkout in PaladinGo: Invoicing Inventory Reports Profit Analyst Figure 1: Access Level To set access levels: […]
PaladinGo™ Inventory Module
Back to PaladinGo™ Launchpad The Inventory module allows you to lookup and see the inventory status of an item. Figure 1: Inventory module On the top of the module, using either the UPC icon to scan an item, the Magnifying Glass to search for an item, or by entering the part number, the information on […]
PaladinGo™ Checkout Module
Back to PaladinGo™ Launchpad PaladinGo™ allows you to sell from anywhere with an Internet connection. Available for Android and IOS devices, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns. The app supports payment using cash and credit cards (BlockChyp processing uses the Equinox Luxe 6200M device). PaladinGo lets you: […]
