PaladinGo™ Inventory Module

Inventory, Knowledge Base, PaladinGo, Process

Back to PaladinGo™ Launchpad The Inventory module allows you to lookup and see the inventory status of an item. Figure 1: Inventory module On the top of the module, using either the UPC icon to scan an item, the Magnifying Glass to search for an item, or by entering the part number, the information on […]

PaladinGo™ Checkout Module

Credit Cards, Knowledge Base, PaladinGo, Process, Purchase Orders

Back to PaladinGo™ Launchpad PaladinGo™ allows you to sell from anywhere with an Internet connection. Available for Android and IOS devices, the app’s intuitive design and easy-to-learn interface lets you make sales and process returns. The app supports payment using cash and credit cards (BlockChyp processing uses the Equinox Luxe 6200M device, and triPOS uses […]

PaladinGo™ Performance Module

Knowledge Base, PaladinGo, Process, Reference

Back to PaladinGo™ Launchpad The Performance module displays information on the following areas in your store: Revenue Customers Sales Cost # Items Margin Gross Profit Information is shown numerical, and a line graph is also provided. Figure 1: Performance module Performance values can be viewed for the following by selecting from the Time Frame Month […]

PaladinGo™ Settings Module

Credit Cards, Knowledge Base, PaladinGo, Process, Setup

Back to PaladinGo™ Launchpad The Settings module is where: Audio Instructions are enabled. Payment Processor is selected. Inactivity Timeout is established. Printers are assigned. Bin Tag Print options are assigned. Figure 1: Settings module Important: The screen captures (Figures) in this article represent how the modules appear on Android devices. With this, modules and their […]

PaladinGo™ Count Module

Inventory, Knowledge Base, PaladinGo, Process

Back to PaladinGo™ Launchpad Note: While you can use the Count function on any device running PaldinGo, we recommend purchasing a Memor device from Paladin. Memor devices integrate a barcode scanner with the PaladinGo app making repetitive scanning much faster, especially since it can be locked into a hand-held case that has a pistol grip […]

PaladinGo™ Launchpad

Knowledge Base, PaladinGo, Process

This PaladinGo™ Launchpad article is a “Home” page for accessing the PaladinGo™ Setup article and the seven modules in PaladinGo. Important: The PaladinGo™ Setup module must be reviewed and setup applied prior to accessing any of the seven modules. PaladinGo™ takes point of service functionality from terminal to tablet anywhere an intranet/Internet connection is available […]

PaladinGo™

Knowledge Base, Process, Setup

Note: On January 15, 2026, this KBA has been archived and no longer the documentation for PaladinGo. All modules are now accessed through the PaladinGo™ Launchpad.

PaladinAI™ Rich Descriptions

Inventory, Knowledge Base, PaladinShop, Process, Setup

If an item or part needs a rich description (a long description), clients can let PaladinAI™ Rich Description create the description. To create a PaladinAI™ Rich Description: In Paladin, from the top ribbon, select the Inventory module. The Significant New Feature Announcement widow opens. Enter a password, or click OK. Figure 1: Significant New Feature […]

Class to Default Department Association

Knowledge Base, Process

Overview Default department resolving occurs as a weekly data validation step, assuming remote data access is enabled, and the store allows the same supplier to update departments and classes. Every class that exists locally in the store is compared with a corresponding class that exists within the cloud master catalogue. If the default departments of […]

EJD Promotions

Knowledge Base

This feature allows an EJD store to pick up the EJD Promo Item file and import it into an Excel spreadsheet. This file contains promo IDs and pricing for discounts EJD is offering retailers. Paladin supplements this data with sales history, Suggested Order quantity, stock on hand, on order quantity, and other store-specific data so […]

Print Transaction Details With Statements

Customers, Knowledge Base, Process, Setup

Clients can now set a Transaction Details Report to print when their statements are generated.  To set this feature: In Paladin, from the main menu, select File > Setup. Select the Receivables tab. In the Statements pane, check Print Transaction Details with Statements. Click Save, then click Close. Figure 1: Print Transaction Details with Statements […]

Round to Nearest Nickel

Invoice/Quote, Knowledge Base, Process, Setup

Due to the phasing out of the penny, enabling this feature causes Paladin to automatically apply a coupon to round up or down the total invoice amount of cash payment type invoices to whole nickel increments. This method ensures a customer doesn’t need change in pennies and sales tax calculations are correct on modified invoice […]

Classes and Subclasses

Inventory, Knowledge Base, Process, Setup

To create Classes and Subclasses for inventory items: Classes Subclasses Assign Classes and Subclasses Note: Classes or Subclasses will not save if the name is set to (blank name), Unknown, , New Subclass or “New Class #” (with the number symbol representing any real numbers). Classes In Paladin, from the main menu, select File […]