Store to Store Features: Stock Check

Inventory, Knowledge Base, Process

The Store to Store Features: Stock Check allows clients with a store in one location view stock items in another store’s location. Important: Both stores reference the same part number. If the part is a hammer in one location and a welder in the other, it is up to the stores to resolve the discrepancy. […]

Orgill images

Inventory, Invoice/Quote, Knowledge Base, Process, Setup

Orgill stores have access to Orgill’s product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided by Orgill are automatically […]

Loading RF Unit dynamic voice prompts

Knowledge Base, Process, RF Unit, Setup

Note: New RF units can purchased from Paladin with the dynamic voice prompts injected. To begin the process, you need to download the setup and voice prompts files. To download the setup file:  Open the following link to Worth Data Downloads: https://www.barcodehq.com/downloads.html In the Top Downloads pane, click Download for Hardware Utilities For Worth Data […]

House Hasson images

Knowledge Base, Process, Setup

House Hasson stores have access to House Hasson’s product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided by House […]

Display Rewards Section on Register Balance Reports

Knowledge Base, Process, Rewards, Setup

Enabling a rewards section to appear on Register Balance reports can be done for all reward types with the caveat of setup being different for Rich Rewards and Repeat Rewards. To enable reward programs and display rewards data for Rich Rewards and Repeat Rewards: In Paladin, from the main menu, select File > Setup. Select […]

Do It Best Rebate setup

Commerce, Invoice/Quote, Knowledge Base, Policy, Setup

When a vendor offers rebates on their products through Do It Best (DIB), they send credit SKUs. For this KBA, we are using a promotion given by Scotts for their lawn care products. Figure 1 shows the rebates offered by Scotts (by month). Under the SKU column is the SKU that should be in the […]

Microsoft Excel ODBC Wizard

Knowledge Base, Policy, Process, Reports, Setup

Many software products that store data are Open Data Base Connectivity (ODBC) compliant, allowing users to gain access to data contained in database tables. ODBC is a standard Application Programming Interface (API) for accessing disparate databases. When using ODBC, the user has the ability to access data from a number of different databases, including Firebird, […]

Top selling items in inventory

Inventory, Knowledge Base, Process, Reports, Setup

The following is an enhancement to the Inventory Count List Report KBA, showing how to use the report to determine your store’s top selling items.  In Paladin, from the top ribbon, select the Reports module. In the Report Area pane, select Inventory > General. In the Report List pane, select Inventory Count List.  Note: You […]

RF Unit: 15 line functionality

Inventory, Invoice/Quote, Knowledge Base, Process, RF Unit, Setup

RF Unit 15 line functionality (introducing dynamic prompts) is an enhancement to the current 6 line functionality. All current functions of the RF Unit in Paladin remain the same; clients currently using the RF 6 line functionality have the option to continue using that functionality or utilize some or all of the RF 15 line […]

PaladinNsight™ Clearance function

Inventory, Knowledge Base, Process, Setup

Using the PaladinNsight™ dashboard, clients can set up clearance items. PaladinNsight™ is located in Paladin’s Inventory module on the Inventory tab. If you are a manager or other high-level employee, it will automatically appear on your PaladinNsight™ dashboard. This article provides instruction and information on the following: Paladin Configuration: Setting up Clearance  Setting clearance items […]

Buttery images

Inventory, Knowledge Base, Process, Setup

Images of parts can be downloaded and then viewed through Advanced Lookup in either Paladin’s Invoice/Quote module or Inventory module. Feature Available To Requirements Buttery suppliers Database version 4.67 For Buttery setup: On a terminal dedicated for keeping images, open Paladin. From the main menu, select File > Set Up. Select the Company tab. In […]

Do It Best images

Inventory, Knowledge Base, Process, Setup

Do It Best stores have access to Do It Best product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided […]

Ace images

Inventory, Knowledge Base, Process, Setup

Images of parts can be downloaded and then viewed through Advanced Lookup in either Paladin’s Invoice/Quote module or Inventory module. Feature Available To Requirements Ace suppliers Database version 4.67 For Ace setup: On a terminal dedicated for keeping images, open Paladin. From the main menu, select File > Set Up. Select the Company tab. In […]

True Value images

Inventory, Knowledge Base, Process, Setup

True Value stores have access to True Value’s product images directly inside of the Paladin application. After initial setup, images can be viewed through the Invoice/Quote module and the Advanced Lookup window in the Invoice/Quote, Inventory, or PO modules.  Paladin setup Paladin Version 2.2404.7096.1 and above is required. By default, inventory images provided by True […]