Paladin Mobile credit card processor: IDTRECH VP3300 for Worldpay
This article provides instruction and information on the following: Overview VP3300BT Pin Reset Connecting to Bluetooth Battery Charging VP3300BT Power States VP3300BT LED State Indicators Overview The ViVOpay VP3300BT from ID TECH is a compact, Bluetooth-based, 3-in-1 EMV card reader designed to allow magnetic stripe reads (MSR), ICC (chip card) reads, and contactless transactions (via […]
BlockChyp: Store and Forward
BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]
Transactions: Voids
This article provides instruction and information on the following: How to void a transaction Credit card processor cannot void a payment Failed VOID caused by a canceled payment card transaction How to create a Voided Transaction report How to create a Voided Credit Card Transaction report Voiding a transaction creates an SOH history entry How […]
BlockChyp: Adjustments
Volume on Equinox LUXE 8500i device Important: In order to remind customers to remove their credit card from the device, you need to ensure the volume is set to maximum on the Equinox LUXE 8500i device. To adjust the volume: On the Equinox LUXE 8500i device, hold down the magnifying glass button for 3 seconds […]
EMV: Scan credit cards to put them on-file
If your store enables EMV (Europay, Mastercard, Visa), you can now swipe credit cards to put them on file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually entering the card number, when you start the on file process, in the Device Manager window, […]
Suspend credit card processing
Credit card processes that are in place usually work smoothly; but occasionally, you may need to suspend credit card processing to resolve an issue. If you find yourself in this situation, you can suspend credit card processing immediately with Disable Credit Card Processing. To suspend credit card processing: In Paladin, from the main menu, select […]
Credit Card Deposit Report: Gift cards
In the Credit Card Deposit Report, in the CARD TYPE DETAILS section, gift cards are included in the GIFT column. Figure 1: Credit Card Deposit Report/Card Type Details/Gift About the Credit Card Deposit Report The Credit Card Deposit Report gives a list of all credit card purchases for the time period you choose and shows […]
How to handle credit card failover
Keep your store running smoothly when your credit card processing goes down. We will go over different equipment options, so you can decide what is best for your store. Being proactive is the first step to staying calm during an otherwise stressful time.
Credit Card Expiration Report
Paladin’s Credit Card Expiration report allows accounting departments to quickly and easily create an Excel worksheet of all stored credit cards (tokens) that expire on or before the last day of the current calendar month. To run the report: In Paladin, on the top ribbon, select the Reports module. In the Report Area pane, select […]
