Troubleshooting: True Value Whitelisting

Knowledge Base, Troubleshoot

True Value is making some changes to our Information Technology landscape and wanted to raise a potential item that you may be required to take action upon. Some companies use a security strategy called “Whitelisting.” Whitelisting specifically lists what external computers a company’s internal systems are able to communicate with. While not prevalent with most […]

Grow your business with True Value Rewards

Knowledge Base, Rewards, Setup

This article provides instruction and information on the following: Why a customer loyalty program is valuable About True Value Rewards and Paladin Set up True Value Rewards integration Look up existing True Value Rewards members and sign up new ones Sign up a True Value Rewards member in the Customers module View or edit a […]

True Value EDI

EDI, Knowledge Base, Process, Setup

This article provides instruction and information on the following: How to send the Purchase Order to True Value How to receive an EDI file from True Value True Value EDI enhancements Note: When done successfully downloading EDI, follow the steps in the following KBA to generate your bin tags or shelf tags: How to batch […]

True Value: Broken carton variable pricing

Inventory, Knowledge Base, Process

When True Value Tiered Pricing EDI files are processed, store retail prices are set to the “Suggested Retail” price for an item when the “Variable Retail Price” is zero. The item’s “Variable Pricing Method Code” is also added to the front of the Broken Carton field. When this code is present, new information displays on […]