Employee Accounting Control

Knowledge Base, Policy, Process, Setup

If employees need to look at or create customer accounts, this feature allows you to assign and control which employees have rights to change or set customer specific accounting information (including credit limit). To set this control: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Customers pane, […]

How to provide access to the Customer portal

Knowledge Base, Process, Reference, Setup, Training

There are instances where cashiers and customer service personnel have not been provided with your store’s access credentials to use the Paladin Customer Portal on www.paladinpointofsale.com. The customer portal has several valuable tools that can benefit every member of your staff. Employees can watch training videos, research a how-to issue from our knowledge base, or […]