Multi-store: Access to stores

Commerce, Knowledge Base, Process, Setup

When an employee wants to access another store of a multi-store configuration within Paladin, they must have the following access permissions: Manger override Enterprise Access Enterprise Configuration To set these in Paladin: From the main menu, select File > Setup. Select the Employees tab. Select the employee from the Employees list. In the Access Levels […]

PaladinNsight™: Set employee access to the dashboard

Inventory, Knowledge Base, Policy, Setup

The PaladinNsight™ information gathering process begins when an employee with access to the PaladinNsight™ dashboard opens Paladin and enters the Inventory module for the first time. The process ends when the dashboard displays information. To ensure EDI processes run fast and efficiently, Paladin delays any EDI process while the PaladinNsight™ dashboard is performing its information […]

Employee Accounting Control

Knowledge Base, Policy, Process, Setup

The Employee Accounting Control feature is used to assign and control which employees have rights to change or set customer-specific accounting information (including credit limit). To set this control: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Customers pane, check Allow Customer Accounting Control Per Employee. Click […]

Employee access to Customer portal

Knowledge Base, Process, Reference, Setup, Training

There are instances where cashiers and customer service personnel have not been provided with your store’s access credentials to use the Paladin Customer Portal on www.paladinpointofsale.com. The customer portal has several valuable tools that can benefit every member of your staff. Employees can watch training videos, research a how-to issue from our knowledge base, or […]