Add multiple customer email addresses
In Paladin, you can add multiple customer email addresses. To add email addresses: In Paladin, from the top ribbon, select the Customers module. Enter or select a customer account in the Customer box. In the Contact Information pane, click in the E-mail: box. In the Email Manager window, enter an email address in the Enter […]
Accounts receivable update from credit purchase orders
A credit purchase order (PO) is an instrument that removes inventory from your store and shows it as money the “supplier” owes you. In Paladin, all credit balance POs create a NON-REVENUE invoice and charge the credit PO balance to your accounts receivable system. This increases accounts receivable WITHOUT increasing reported revenue. Statements may be […]
Report Detailing Contents of Store Transactions and POs
To access the report detailing contents of Store Transactions and POs: In Paladin, from the top ribbon, select the Invoice/Quote module. On the bottom ribbon, select F6 Recall Transaction. In the Recall Transaction window, enable one of the following transaction types: Suspended Sale Quote – Order Kit Special Order On Hold Delivery You can also […]
Supplier search feature
Paladin’s Supplier search feature assists in finding a supplier of choice. To use this feature: In Paladin, from the main menu, select File > Setup. Select the Supplier tab. In the Suppliers pane, click in the ID|Name listing. This provides a list of suppliers organized by name. In the box between Export and Find, enter […]
Paladin Remote Access
Should you ever receive instruction from a Paladin Customer Service specialist to “Open a remote connection” to Paladin’s office, perform the following: In Paladin, from the top menu, select Help > Remote Connection. The Remote Access KBA opens providing instruction. Figure 1: Remote Access instruction After reading the instruction, press Give Access. You will be […]
