In Paladin, you can add multiple customer email addresses. 

To add email addresses for a customer:

  1. In Paladin, from the top ribbon, select the Customers module.
  2. Enter a customer in the Customer box.
  3. In the Contact Information pane, click in the E-mail: box.
  4. In the Email Manager window, enter an email address in the Enter Email: box.
  5. Click Add.
  6. When done adding email addresses, click F12 Finish.

Figure 1: Email Manager window

The customer’s E-mail address field will display one email address, but if additional email addresses have been stored, ellipses after the email will be displayed indicating additional information is present.

Figure 2: Ellipses showing additional email addresses available

Note: All addresses listed in a customer’s Email Manager will receive a copy of all emails. 

If you have questions or suggestions about this information, contact

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 12/07/22