Customer messages

About, Commerce, Customers, Invoice/Quote, Knowledge Base, Process, Setup

You can create a message for many purposes, including the following suggestions: Upsell products and services Broadcast upcoming events for your store or community Show support for local charities Promote in-store loyalty program Send customers to a webstore or social media sites Protect your company from liability issues by providing information, including the following: Legal […]

How to hide regular retail on invoices

Invoice/Quote, Knowledge Base, Process, Setup

Paladin provides a control that, when enabled, hides (not print) regular retail on all invoices, receipts, quotes, and rain checks.  To activate this feature: In Paladin, from the main menu, select File > Setup. Select the Invoice (Store) tab. Check Hide Item Regular Retail On Invoice.  Click Save, and then click Close.  Restart Paladin on […]

Shading option on invoices

Invoice/Quote, Knowledge Base, Process, Setup

Full sheet invoices feature the option to disable alternate line shading. While the shading helps readability onscreen and a freshly printed copy, both faxing and photocopying have difficulty reproducing the shading correctly. To turn off shading on the full sheet invoice: In Paladin, from the main menu, select File > Setup. Select the Forms tab. […]

Consumer Unit labeling on invoices

Invoice/Quote, Knowledge Base, Process, Setup

Paladin supports Consumer Unit labeling and pricing data along with the detailed delivery of this information to customers on their receipts and invoices. To enable this feature: In Paladin, from the main menu, select File > Setup. Select the Forms tab. In the Form Information pane, check Invoice/Receipt Show Consumer Unit Data. Click Save, and […]