PaladinGo™ Settings Module

Credit Cards, Knowledge Base, PaladinGo, Process, Setup

Back to PaladinGo™ Launchpad The Settings module is where: Audio Instructions are enabled. Payment Processor is selected. Inactivity Timeout is established. Printers are assigned. Bin Tag Print options are assigned. Figure 1: Settings module Important: The screen captures (Figures) in this article represent how the modules appear on Android devices. With this, modules and their […]

Equinox Luxe 6200m Setup

Credit Cards, Knowledge Base, Process, Setup

The Equinox Luxe 6200m is a portable credit card device for use with BlockChyp. This article provides information and instruction on the following:  Set up new device Change WLAN (WiFi) settings Set up new device To set up a new device: Plug the Luxe 6200m into power or place onto the charging station to ensure […]

BlockChyp: Virtual Terminal

Commerce, Knowledge Base, Process, Setup

There are some scenarios where use of the BlockChyp virtual terminal will be necessary: You have not purchased a terminal, or your terminal is not available to take/accept a transaction. You are not at your store location – this scenario will only work if your Internet connection allows. Access the virtual terminal by navigating to […]

BlockChyp: Store and Forward

Commerce, Knowledge Base, Policy, Process, Setup

BlockChyp’s Store and Forward system allows clients to continue accepting credit cards on a restricted basis when the Internet is down or BlockChyp is unable to obtain online authorizations. Offline transactions are encrypted and stored in the BlockChyp terminal’s memory until normal processing can be resumed. BlockChyp Credit Card Processing Terminals can store up to […]

BlockChyp: Credit card reconciliation

Commerce, Knowledge Base, Policy, Process, Reports

To maintain accurate accounting and to catch and fix problems before they affect your business and customer relationships, you must reconcile your Paladin, debit, gift, and credit card sales with your credit card processor’s records every business day. Important: BlockChyp accounts have their fees assessed at the end of a statement period. To reconcile Paladin […]

Processing BlockChyp returns onto a gift card

Commerce, Knowledge Base, Process, Setup

This article provides instruction and information on processing a return onto a gift card: Note: BlockChyp has their own gift cards. But, processors can white list so that gift cards under other brand can work on their system. In Paladin, on the top ribbon, select Invoice/Quote module. Optional: Add the customer account to the transaction. […]

Credit Card Deposit Report

Knowledge Base, Process, Reports, Setup

The Credit Card Deposit report shows customer names in the list of credit card purchases and displays credit card totals by card type (such as Visa or MasterCard) for purchases processed by Element Payment Services and BlockChyp. About the Credit Card Deposit report The Credit Card Deposit report gives you a list of all credit […]