New Features
September 2025 Release Guide is available
PaladinGo™ Device Manager and Billing
PaladinGo™ Device Manager and Billing This article provides information and instruction on the following: PaladinGo™ Device Manager and Billing Learn More PaladinGo™ Device Manager and Billing PaladinGo™ billing is monitored through Maintain > PaladinGo™ Utility...
August 2025 Release Guide is available
PaladinShop™ E-commerce In today’s retail landscape, hardware stores must evolve to meet the expectations of modern consumers. While in-person expertise and service remain vital, a strong online presence is now essential for retaining customers and driving growth....
April 2025 Release Guide
Remote Manager Approval Managers are often all around the store and not always available to assist cashiers and other employees with a variety of issues or can't reach the checkout lane quickly. The Remote Manager Approval feature sends a text message to a manager’s...
February 2025 Release Guide
February 2025 Release Guide Ability to process Do It Best Direct Ship invoices (Drop Ship invoices) Efficient inventory management allows clients to spend more time with customers while maintaining clean inventory data. To this end, Paladin can now process Do It Best...
January 2025 Release Guide
New Features for Stores Include Transaction Details with mid-month statements Special Order Margin Calculator Use US Territories in customer addresses Include Transaction Details with mid-month statements To enhance customer relationship management, stores can now...
December 2024 Release Guide
New Features for Stores Orgill Product Images Special Orders Documents Customer Document Attachments Net Promoter Score Orgill Product Images Orgill product images are now available in Advanced Lookup. No set-up is required. For more information, see the Orgill Images...
Release Guide 7726.1
New Features for Stores Orgill Impact eCommerce Integration Customer Document Attachments These features are available to stores running the build ending in 7665.1 and higher. Orgill Impact eCommerce Integration Orgill’s Impact eCommerce program is designed to grow...
Release Guide 7665.1
New Features for Stores Edit Invoice feature Legacy Voids Enhanced Voids will now attempt to reverse credit card transactions via Worldpay Ability to exclude voids from the Register Balance report Saberis integration expanded for quotes These features are available to...
Release Guide 7487.1
New Features for Stores Managed Orders can now be modified Ace B2B online purchase with store account credit These features are available to stores running the build ending in 7487.1 and higher. Managed Orders can Now be Modified Stores thrive when they personalize...
Release Guide 7466.1
New Features for Stores Invoices due upon delivery Ace sales processing improvements Store-uploaded inventory images These features are available to stores running the build ending in 7466.1 and higher. Invoices Due Upon Delivery To strengthen customer relationships...
