New Features

The Paladin 2021-E Release Guide is available

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Accounting report added for additional item fees

Many products now incur additional fees set by government and regulatory agencies for recycling or environmental remediation.  Currently, Paladin makes it easy to automatically include these fees at checkout by using an existing Paladin feature. However, as multiple...

Paladin 2020 Release Guide

Our 2020 Release is rolling out and its array of new features and integrations will enhance the power of Paladin and improve your business’s performance and increase profits! Take a few minutes to read the summary below.Integrations We embrace using specialized...

True Value EDI enhancements

Paladin now supports these files for EDI processing:   Fineline Updates – Updates True Value finelines (weekly). Long Descriptions – Adds True Value long product descriptions into the Description 3 field in Paladin (General tab > Item Information pane) for new and...

EMV: Scan credit cards to put them on-file

If you are an EMV-enabled store, you can now swipe credit cards to put them on-file. Note: This feature is already available for stores that do not use EMV. To swipe the card instead of manually-enter the card number, when you start the on-file process, in the Device...

Exclude special orders from earning rewards

This feature applies to Ace Rewards, Rich Rewards and Repeat Rewards. In a just few steps, you can automatically exclude special orders from earning rewards. Step 1: In Paladin, go to File > Setup > Class tab and create a new class for special orders. We suggest...

Paladin report enhancements

We’ve updated some of our popular reports with new features. Excel version of the Credit Card Deposit Report We’ve added an Excel version of the Credit Card Deposit Report with a complete list of transactions as well as separate tabs for each employee or terminal,...