Store down emergencies
Knowledge Base, Policy, Process
If a store is experiencing the following, you can call about a Store Down emergency 24 hours a day, 365 days a year: Statements will not run/print EDI will not download into system/will not send to vendor Paladin will not open on any computer/terminal in the store Data can’t be replicated Credit cards are not […]
Contacting Paladin Customer Support with a Store Down emergency
Knowledge Base, Process
The following scenarios are considered Store Down emergencies: Statements will not run. Cannot process credit cards. Cannot upload an order to a supplier. Cannot process a sale on any terminal. Data replication is not working. You can call about a Store Down emergency 24 hours a day, 365 days a year. Call 541-617-9955 (Bend, OR) […]
