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Ace Hardware: Upload Paladin customer account information to Ace Hardware Corporate

Ace Hardware, Commerce, Knowledge Base, Process, Setup | ID: 27633

To make sure your Ace Rewards customers are synced with Ace Hardware Corporate, you can upload Paladin customer account information for your enrolled Ace Reward customers at any time. Customer type selections are included in this upload.  

To upload Paladin customer account information to Ace Hardware Corporate:

  1. In Paladin, on the top menu, select Maintain > Data Viewer.
  2. Select the Rewards tab.
  3. In the Brand list, select Ace.
  4. Check Get Customers, then enable All Rewards Customers.
  5. Make sure the Test Mode checkbox is not selected.
  6. Click View Data to view the list of customer accounts before you upload the data. Customer type information is found in these columns:
    • CustomerType: The integer ID assigned to the customer type in Paladin.
      Example: 16
    • TypeName: The customer type name.
      Example: Farm/Agriculture
    • TypeCode: The customer type code used by your supplier.
      Example: P
  7. Click Upload Data to upload the customer data to Ace Hardware Corporate.
  8. When the data has been uploaded successfully, a window opens with the following message: Data Upload Successful

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 8/29/25
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