A new Paladin Configuration (Setup) setting lets you choose how inactive (deleted) inventory items are handled when they are scanned or manually-entered in the Invoice/Quote module.

Setting options for handling deleted items

To setup how to handle deleted (inactive) inventory items in the Invoice/Quote module, follow these steps:

  1. On the File menu, click Setup.
  2. Click the Invoice (Store) tab.
  3. In the Invoice pane, in the Deleted Part Behavior list, select one of the following options:
    • Auto Restore – Automatically place the deleted inventory item in active inventory, and then add it to the invoice.
    • Prompt for Restore – Ask if you want to place the deleted item in active inventory. If you click Restore or press F8, the item is placed in active inventory, and added to the invoice (see the following Restore Part window).
    • Part Number Not Found– [Default] Display a message that the part number was not found. The item is not added to the invoice (see the following Part Number Not Found window).
  4. Click Save, and then click Close.


Prompt to activate inactive item

Part number not found message


If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 6/29/22