Troubleshooting: QuickBooks Desktop
Issue: If QuickBooks is left open over night, and the GL didn’t push. Try: In Paladin, from the top menu, select Maintain > Data Viewer. Select the GL Summary tab. In the Date Range, enter the correct start and end dates. From the dropdown list, select the correct integration. Click Get Data. Click Export. The […]
Troubleshooting: Star HSP7000 Endorsement Printer does not print
Issue: Star HSP7000 Endorsement Printer does not print and produces blank pages. Try: Check slips won’t grab and load. In the driver printing preferences, in the Paper/Quality tab, change from automatic to friction. This usually fixes the problem. Printer ribbons run out and need replacing with part RBN7000. Other issues should go to Star Technical […]
Troubleshooting: New item does not appear with the “need bin tag” flag
When a new item does not appear with the “need bin tag” flag: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Tag Styles pane, check Force Bin tags on Additions from Obscure. Note: This setting triggers the need for a bin tag when a new item is […]
