Troubleshooting: QuickBooks Desktop
Note: QuickBooks creates a log that can help with troubleshooting. It is located on the computer where the utility is running: C:\ProgramData\Intuit\Quickbooks\qbsdklog.txt There is also a txt file called qbsdkold.txt for older records The Program Data folder is, by default, a hidden folder; so, you may need to change the view to show hidden folders. […]
Troubleshooting: Star HSP7000 Endorsement Printer does not print
Issue: Star HSP7000 Endorsement Printer does not print and produces blank pages. Try: Check slips won’t grab and load. In the driver printing preferences, in the Paper/Quality tab, change from automatic to friction. This usually fixes the problem. Printer ribbons run out and need replacing with part RBN7000. Other issues should go to Star Technical […]
Troubleshooting: New item does not appear with the “need bin tag” flag
When a new item does not appear with the “need bin tag” flag: In Paladin, from the main menu, select File > Setup. Select the Company tab. In the Tag Styles pane, check Force Bin tags on Additions from Obscure. Note: This setting triggers the need for a bin tag when a new item is […]
