Should you ever receive instruction from a Paladin Customer Service specialist to “Open a remote connection” to Paladin’s office, perform the following:
- In Paladin, from the top menu, select Help > Remote Connection. The Remote Access KBA opens providing instruction.
Figure 1: Remote Access instruction
- After reading the instruction, press Give Access.
- You will be connected with a Paladin Customer Service specialist.
If you have questions or suggestions about this information, contact support@paladinpos.com.
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Printed on: 4/27/24