Do you have customers with purchases who want to pay over time? What if you could schedule automatic payments and not worry about managing the customer’s balance? By offering a fixed number of payments on large purchases, you can make your customers happy and increase your sales opportunities. Our Wells Fargo ACH scheduler will do just that!

It’s quick and easy to create a Wells Fargo ACH payment plan for a customer in Paladin Point of Sale. Once the plan is in place, the monthly plan payments will be automatically deposited in your checking account. It’s a win-win situation for everyone. You don’t need to worry about getting paid, and both you and your customer are clear about the payment strategy.

How it works

Set up the Wells Fargo ACH feature

To use this feature, you must have an account with Wells Fargo.. To turn on this feature, contact Paladin Support (1-800-725-2346, option 2 or support@paladinpos.com).

Verify that the customer is set up for ACH payments

To create a payment plan for a customer, the Paladin customer account must have ACH information on file. To verify this, in the Customers module, view the customer account, and then click the Electronic tab. In the ACH Check pane, if the customer’s bank information appears, they are set up for ACH payments.

Set up the payment plan for the customer

To set up a payment plan, view the customer’s account. On the bottom ribbon, click Account Payment or press F5. Then, in the Account Payment window select Schedule ACH payments.

Select the option to schedule payments

In the Schedule ACH Payments pane, enter the payment plan details.

  • In the Total amount to pay box, enter the total amount to be paid by the payment plan.
  • In the Number of payments list, select the number of monthly payments for the payment plan. You can select from 2 to 24 months.
  • In the First payment box, enter the initial payment amount. This payment will be processed on the same day that you put the payment schedule in place.

When you enter the payment plan details, calculated payment amounts will appear in the Payment Plan pane. The calculated values will adjust as you change the plan details.

Set up the payment plan

When you are happy with the payment plan, click Schedule or press F12. Before the plan is initiated, an informational message will appear. Click OK to initiate the payment plan and schedule the payments.

Confirm the payment plan

After you click OK, invoices for all scheduled payments are created. On the date of each invoice, the corresponding payment will be automatically transferred to your Wells Fargo bank—alleviating tedious tracking and payment management.

Note:  Payments are intended to occur on the same day each month. If one of these dates falls on a weekend, we automatically adjust the date to a weekday.

To view the payment plan payment plan invoices, in the Customers module, view the customers account. Then, on the Credit tab, click the Customer Friendly magnifying glass. In the Recent Sales History viewer, ACH payments will appear in the list with these column values:

  • PO #: Payment
  • Pmt Type: ROAACH

View customer payment invoices in customer's sales viewer

To view an ACH payment invoice, click its magnifying glass.

Customer ACH information

If you have questions or suggestions about this information, contact support@paladinpos.com.