IMPORTANT: This procedure is only for stores that use TranSentry credit card processing. Otherwise, use the Admin Access employee permission level. For a list of employee permission levels, see How to set up employee permissions.

The administrator password must be reset every 90 days.

  1. Open Paladin Point of Sale.
  2. On the File menu, click Setup.
  3. Click the Employees tab.
  4. In the Administrator Password window, do the following:
  5. In the Admin Password box, enter 7 characters that include one letter. The numbers cannot all be the same.
  6. In the Confirm Password window, enter the password again.
  7. Click Save, and then click Close.
  8. Close Paladin Point of Sale.
  9. Restart Paladin Point of Sale.
  10. Enter the new administrative password that you just created.
  11. If the new password is not effective, contact us:  Paladin Customer Service

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 7/24/21