Administrator password reset

Important: This procedure is only for stores that use TranSentry credit card processing. Otherwise, use the Admin Access employee permission level. For a list of employee permission levels, see Set employee permissions.

The administrator password must be reset every 90 days.

1. In Paladin, from the main menu, select File > Setup.
2. Select the Employees tab.
3. In the Administrator Password window, in the Admin Password box, enter 7 characters that include one letter. The numbers cannot all be the same.
4. In the Confirm Password window, enter the password again.
5. Click Save, then click Close.
6. Close and restart Paladin.
7. Enter the new administrative password that you just created.
8. If the new password is not effective, contact Paladin Customer Service