If an item or part needs a rich description (a long description), clients can let PaladinAI™ Rich Description create the description.

To create a PaladinAI™ Rich Description:

  1. In Paladin, from the top ribbon, select the Inventory module.
  2. The Significant New Feature Announcement widow opens.
  3. Enter a password, or click OK.


Figure 1: Significant New Feature Announcement widow

  1. In the Inventory module, enter a part number in the Part # box and press Enter.
  2. Select the PaladinShop tab.

The part will appear in the Powered by PaladinAI™ pane.


Figure 2: Powered by PaladinAI™ pane/Rich Description

  1. On the bottom ribbon of the module, select F2 Rich Description.

The Rich Descriptions Form window opens stating PaladinAI™ is waking up from a nap…


Figure 3: Rich Descriptions Form

  1. In the PaladinAI™ Rich Description pane, click Generate.

In the Rich Description Form widow, at the bottom of the PaladinAI™ Rich Description pane, note is given that the Rich Description is generated and will now be visible on the client’s PaladinShop™ site. The PaladinAI™ created description populates the form.


Figure 4: Rich Description Form/Rich Description

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 12/15/25