Paladin's Help Portal
  • Home
  • Sign In
  • Contact Us
  • Websites
    • Paladin Point of Sale
    • Help Portal
    • Paladin Store
    • Retail Science
Select Page

Send email to all store account customers

Customers, Knowledge Base, Process, Setup | ID: 33528

This feature sends an email to all customers with a store account. To receive the email, the customer must have a non-zero Credit Limit on the Credit tab in Paladin’s Customers module and must have an email address on file. 

To set this feature:

  1. In Paladin, from the top menu, select Maintain > Utilities > Customer Utilities > Email Charge Customers.
  2. In the Email Manager window, enter a message to your charge customers. The email subject, salutation, and intro sentence will be automatically included in the email. 

Email Manager window
Figure 1: Email Manager window

  1. Click Test to send a test email to the email account set up in Paladin. 
  2. Click F8 Send to send the email to all your charge customers. When the emails have been sent, an Email sent status appears in the bar at the bottom of the window. Figure 2 shows the email format.

Email format
Figure 2: Email format

  1. Click F12 Close to close the Email Manager window.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 7/06/25
  •  Knowledge Base
  •  Webinars
  •  Training Videos
  •  New Features

© 2025 Paladin Data Corp. | Terms and Conditions | Privacy Policy | Contact Us

Paladin's Help PortalLogo Header Menu
  • Home
  • My Cases
  • Knowledge Base
  • Webinars
  • Training Videos
  • New Features
  • Sign In
  • Contact Us