Pharmacy receipt notes are used to show whether or not a consultation was accepted or denied. By default, the note text will appear as Customer was offered a consult.

Note: If the checkout process is cancelled for a pharmacy item, then restarted and subsequently completed, the invoice will only display HIPPA, safety cap, or similar notes. 

To customize the invoice note that appears when a pharmacist consultation is offered:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Pharmacy tab.
  3. In the Pharmacy Integrations Options pane, in the Consult Offered Text box, enter the text you want to display on the invoice.
  4. For pharmacies that are not set up with a pharmacy integration system, in the Consult pane, check Enable Pharmacy Consult.
  5. Click Save, and then click Close.

When the customer accepts or declines the consultation, the invoice notes will show either:

  • Pharmacist Consult Accepted
  • Pharmacist Consult Declined

If you have questions or suggestions about this information, contact

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Printed on: 12/07/22