Troubleshooting: QuickBooks Desktop

Accounting, Knowledge Base, Process, Troubleshoot | ID: 62865

Issue: If QuickBooks is left open over night, and the GL didn’t push.

Try:

  1. In Paladin, from the top menu, select Maintain > Data Viewer.
  2. Select the GL Summary tab.
  3. In the Date Range, enter the correct start and end dates.
  4. From the dropdown list, select the correct integration.
  5. Click Get Data.
  6. Click Export.

The status panel populates.


Figure 1: Running As Admin error message

  1. If you get the error message Running As Admin: True, click OK.
  2. Close and restart Paladin making sure you are not signed in as admin.

Note: If the results of the export is a double entry in QuickBooks, delete the second entry in Quickbooks.

If you have questions or suggestions about this information, contact support@paladinpos.com.

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Printed on: 6/05/25