Multi-store: Data archiving

Multi-store databases accumulate large quantities of data. Over time, this data will slow down your Paladin system.

To ensure that your store runs efficiently, Paladin archives data that has a low likelihood of needing to be recalled. Data that is required to run a store is never archived.

Setting up data archiving

Note: Data archiving is only available for multi-store versions of Paladin.

1. In Paladin, from the main menu, select File > Setup.
2. Select the Data Archive tab.
3. In the Data Archive Settings pane, check Enable Data Archive.
4. If you want to change the data archive batch size, in the Data Archive batch size box, enter the new batch size as a number of records.
5. Click Save, then click Close.

If you need an archived item

The Transaction Report and Comparative Revenue Reports automatically access archived invoices and other data. If the archived data that you are looking for is not found in these reports, contact Paladin Support to retrieve the item at no cost.

Archived data

• Invoices older than 13 months that have no customer account numbers associated with them.
• Credit card signatures older than 6 months. (You can access archived signatures with the Transaction Report. Paladin does not archive charge account signatures.)
• EDI history records older than 6 months.
• Operational data that is not viewable by end users and is not required to run the store.

More information

• The PaladinDataArchive database is created on the Publisher when the data archiving service is turned on by our Paladin multi-store replication team.  
• Data from the main PaladinData database is moved to the PaladinDataArchive database.
• The PaladinDataArchive database is backed up once per month; archived data is kept for two years.
• The PaladinData database has more space, smaller backup files, and shorter backup times; therefore, it runs more efficiently with Paladin.

If you need data restored from the PaladinDataArchive database, call Paladin Support at 800-725-2346 (press option 2) or send a message to support@paladinpos.com.