Paladin's Help Portal
  • Home
  • Sign In
  • Contact Us
  • Websites
    • Paladin Point of Sale
    • Help Portal
    • Paladin Store
    • Retail Science
Select Page

Using 2-D scanner for customer information

Customers, Knowledge Base, Process | ID: 16516

You can use your 2-D scanner to automatically insert customer information.

You can scan a driver’s license to:

  • Add a customer.
  • Add customer information when an ID is required when you create an invoice.
  • Add customer information for tax exemption.
  • Add customer information to a special order.
  • Sign up a customer for Ace Hardware rewards.
  • Add customer information for NPLEx. 

When you see the 2-D scan-ready icon 2D scan-ready icon, you can enter customer information by scanning their driver’s license. This saves you time and prevents typing errors. When you require a customer to show a license, you also verify their identity.

To scan/add a new customer information:

  1. In Paladin, on the top ribbon, select the Customers module.
  2. On the bottom ribbon of the module, select F2 Add Customer.
  3. In the Add Customer window, click the 2-D scan-ready icon 2D scan-ready iconand scan the customer’s drivers license.

Figure 1 shows how the 2-D scan-ready icon appears in the Add Customer window.

2-D scan-ready icon
Figure 1: 2-D scan-ready icon

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 8/31/25
  •  Knowledge Base
  •  Webinars
  •  Training Videos
  •  New Features

© 2025 Paladin Data Corp. | Terms and Conditions | Privacy Policy | Contact Us

Paladin's Help PortalLogo Header Menu
  • Home
  • My Cases
  • Knowledge Base
  • Webinars
  • Training Videos
  • New Features
  • Sign In
  • Contact Us