A Paladin Configuration setting lets you choose how inactive (deleted) inventory items are handled when they are scanned or manually-entered in the Invoice/Quote module.

This setting gives you the following three options.

  • Auto Restore: Automatically restore the deleted inventory item to active status and adds it to the invoice.
  • Prompt for Restore: Asks whether to restore the deleted inventory item to active status.
    • If you click Cancel, the inventory item is not restored and will not be added to the invoice.
    • If you click F8 Restore, the deleted inventory item is restored to active status and added to the invoice.

      Prompt to activate inactive item

  • Part Number Not Found : [Default] Displays a message that the part number was not found. The item will not be added to the invoice.

    Part number not found message

To set up deleted (inactive) inventory items in the Invoice/Quote module:

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoice pane, in the Deleted Part Behavior list, select one of the following options:
    • Auto Restore 
    • Part Number Not Found
  4. Click Save, and then click Close.

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 5/17/22