Paladin invoice barcodes use the code 128 barcode standard. This eliminates an issue that caused some invoice barcodes to print incorrectly after a Windows update. Previously, invoice barcodes used the older code 39 standard.

Most scanners can read the code 128 barcode standard. If your scanner is not reading the new invoice barcodes, one of the following situations may be true:

  • You may need to set up your scanner to read code 128 barcodes. For help, contact Paladin Point of Sale Customer Support (contact info below).
  • Your scanner may not support code 128 barcodes. If this is the issue, consider buying a new 2D scanner. 2D scanners support code 128 barcodes and also let you scan customer information from driver’s licenses in many places in Paladin. If you are interested in learning more about 2D scanners, contact Paladin Customer Support (contact info below).

We also recommend that you use code 128 barcodes for bin, shelf, and item tags. To see our 128 barcodes in our catalog, click here.

To select a different barcode template for bin, shelf, and item tags when you print to a desktop or portable printer:

Note: You must be a manager or other high-level employee to perform these steps.

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Company tab.
  3. Select the templates for your printer.
    If you are using a desktop printer, follow these steps:

    • In the Tag Styles pane, in the Default Bintag Style list, select the template that you want to use.
    • In the Tag Styles pane, in the Default Item Tag Style list, select the template that you want to use.

    If you are using a portable printer with an RF unit, follow these steps:

    • In the RF Terminals pane, in the RF Printer Bintag Style list, select the template that you want to use.
    • In the RF Terminals pane, in the RF Printer Item Tag Style list, select the template that you want to use.
  4. Click Save, and then click Close.

Paladin Customer Support contact info
1-800-725-2346
support@paladinpos.com

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 5/17/22