Discount Analyst is part of the Quick Access menu in Paladin’s Invoice Quote module. The Discount Analyst window that opens provides reasons that contribute to a part being discounted on an invoice. This helps support answer questions for clients, and it also helps clients understand why a part on an invoice is being discounted at that time.

To use the Discount Analyst:

  1. In Paladin, open the Invoice/Quote module for either an existing or new invoice.
  2. In the body of the invoice, place your cursor on a part and right click.

The Quick Access menu opens.


Figure 1: Quick Access/Discount Analyst

  1. Select Discount Analyst or press Alt + D.

The Discount Analyst window opens with the following columns:

  • Part Number
  • Pricing Plan
  • Reason


Figure 2: Discount Analyst window

Different messages appear for different sale types, discounts, or pricing plans. 

** Manual price entry **
Manual Change: “This part’s price has been changed manually.”
Manual change (overrides pricing plan): “This part’s price has been changed manually, overriding the associated pricing plan.”
Manual change (and Ace sale): “This part’s price has been changed manually, and this part is a qualifying item in an Ace sale.”
Manual change (and advanced sale): “This part’s price has been changed manually, and this part is a qualifying item in an advanced sale.”

** Manual Discount (F4) **
Manual Discount: “This part has been discounted by the Discount Item(F4) tool”
Manual Discount (with additional pricing plan): “This part has been discounted by a pricing plan and the Discount Item(F4) tool.”
Manual Discount (with advanced sale): “This part has been discounted by the Discount Item(F4) tool and is a qualifying item in an advanced sale.”
Manual Discount (with Ace sale): “This part has been discounted by the Discount Item(F4) tool and is a qualifying item in an Ace sale.”

** Normal Pricing Plans **
Store-wide pricing plan: “This part has been discounted by a store-wide pricing plan.”
Customer limited pricing plan: “This part has been discounted by a customer limited pricing plan.”
Exclusive pricing plan: “This part has been discounted by an exclusive pricing plan.”

** Advanced Sales **
Advanced sale qualifying item: “This part is a qualifying item in an advanced sale.”
Discount line item (from advanced sale): “This discount applies due to an advanced sale.”

** Ace Sales **
Ace sale qualifying item: “This part is a qualifying item in an Ace sale.”
Discount line item (from Ace sale): “This discount applies due to an Ace sale.”

** Coupons **
Coupon–requirements met: “This discount applies due to a coupon.”
Coupon–requirements NOT met: “This discount does not apply because the invoice does not meet the requirements for the pricing plan.”

** Special **
Part that is not discounted: “This part has not been discounted.”
Part with Net checked: “This part has Net selected and cannot be discounted by a pricing plan.”  Note: Advanced sales can still apply and should be shown as a 
Non-part (something like a note): “This line item is not a part.”

If you have questions or suggestions about this information, contact support@paladinpos.com.

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 12/26/25