In the Recall Transaction window, you can choose how quotes (and other recalled transactions) are initially sorted:

  • By date from newest to oldest (This is the default.)
  • Alphabetically by name

To set the initial sort order for recalled transactions

  1. In Paladin, from the main menu, select File > Setup.
  2. Select the Invoice (Store) tab.
  3. In the Invoices pane, in the Recall Transaction Default Sort Order list, select the default order for transactions in the Recall Transaction window.
    • Date Descending: [Default] This option will order transactions by their Date from newest to the oldest.
    • Alphabetical: This option will order transactions alphabetically by Name.
  4. Click Save, and then click Close.


  • To sort the list of transactions by the values in that column, you can still click any column header.
  • To view the transactions for a single customer only, select the customer before you click F6 Recall Transaction.

If you have questions or suggestions about this information, contact

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Printed on: 12/07/22