Note: Before you can adjust a discount given in error, you must have created a new department for adjustments and a new inventory item for adjustments.

  1. Open Paladin Point of Sale.
  2. On the top ribbon, click the Invoice/Quote module.
  3. Optional:  On the bottom ribbon, click Advanced Lookup to search for account information.
  4. In the Part Number box, enter the part number that you want to adjust.
  5. In the Price box, enter the amount of the discount that you want to reverse, and then press Enter.
  6. Optional:  On the bottom ribbon, click Add Note to explain the adjustment.
  7. Click Checkout.
  8. In the Checkout tab, on the bottom ribbon, click a payment type:
    • Cash
    • Charge
    • Credit Card
    • Check
  9. Complete the transaction process.


If you have questions or suggestions about this information, contact

*Content is subject to change. For the most recent version, visit the Help Portal.
Printed on: 1/27/22